Job Description

Job Title: Onsite Health Coach- HealthPlan
Job ID: 694032
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: UPMC Health Plan
Department: Health Prom Field Ops
Location: 600 Grant St, Pittsburgh PA 15219


UPMC Health Plan is hiring a full-time Onsite Health Coach to help support the Health Promotion Department. This is a Monday through Friday daylight position and is located in downtown Pittsburgh in the Oakland area.

As a member of UPMC Health Plan's Commercial Health Management team the purpose of the onsite health coach is to improve the population health and productivity of an assigned employer group(s) by (1) maximizing the engagement of employee-members in health and wellness-related activities via efficient and effective face-to-face interactions; (2) providing onsite wellness education and programming, lifestyle health coaching and appropriate referrals; and (3) collaborating with other entities (e.g. account managers, wellness committee members, HR representatives) in maximizing the successful participation of employees in defined health and wellness programs, activities, and initiatives. The onsite health coach will create a strong social presence within workgroups and build trust and respect with employees through positive interactions, providing service, and maintaining employee privacy and confidentiality. The onsite health coach will use non-invasive biometric measurements (e.g. body composition, blood pressure and expiratory CO) and online tools to assist in engaging as many employee-members as possible in conversations around health risk status, readiness to change, and on resources available to support good health, well-being and quality of life. The ability to leverage important social influences within workgroups (e.g. administrators, department managers, supervisors, and peer social leaders) and to garner their support in engaging staff is critical. The onsite health coach identifies and works with healthy members who seek to maintain their health status, those with modifiable lifestyle risk factors (such as tobacco use, overweight/obesity, poor nutrition, and sedentary or stressful lifestyles), as well as members diagnosed with pre-conditions (e.g. pre-diabetes, pre-hypertension) and conditions (e.g. COPD, CAD) who seek to reduce their modifiable health risks and better manage their conditions by adopting healthier lifestyle behaviors. The onsite health coach addresses lifestyle risks by providing standardized, evidence-based interventions and member support materials (on topics including but not limited to smoking cessation, physical activity, core strengthening, weight management, nutrition and stress management) via individual and group coaching sessions, and via referrals for telephone-based services as appropriate. The onsite health coach will utilize approaches such as Motivational Interviewing, health belief models, and cognitive-behavioral coping techniques to help members develop sustainable lifestyle behaviors that improve health status, productivity and quality of life.


  • Actively promotes employee participation in UPMC-based and site-specific health and wellness activities, and serves as lead and role-model by participating as appropriate.
  • Competently employs motivational strategies for encouraging individuals to explore motivation for change and enhance readiness.
  • Defines health behaviors or concerns that would potentially improve health if targeted for change.
  • Develops and maintain knowledge of site-specific, UPMC and community-based health and wellness resources.
  • Develops and maintains competence in the use of health coaching skills and earns progressive certifications in each lifestyle domain.
  • Engages members who have specified risk factors in the collaborative development of a personalized behavior change plan to address the risk factor(s) in conjunction with health management team when appropriate.
  • Enters all required data in Health PlaNET in a timely fashion. Responsible for care of the computer and protection of personal health information as required by HIPAA.
  • Performs non-invasive biometric measures, e.g. blood pressure, weight and body composition analysis, and expiratory CO measures and reviews results as requested by employees; and properly maintains equipment.
  • Provides individual and group lifestyle improvement interventions; engages with members in regular, in-person contacts over time to assist them in setting health and wellness goals, tracking progress, solving problems, and maintaining positive changes over time.
  • Provides timely feedback to members' physicians about members' progress toward health behavior goals when appropriate.
  • Reviews health risk assessment and biometric screening results with members and supports them in selecting risk-appropriate wellness activities, lifestyle improvement interventions, and/or in creating their own Personal Lifestyle Improvement Program.
  • Tracks member progress toward defined goals.
  • Works closely with MyHealth at Work clinic staff; the site wellness account manager, wellness committee and HR Department in maximizing employee health and productivity outcomes.
  • Works collaboratively within interdepartmental and interdisciplinary teams.
  • Works with other members of the integrated health care teams to review member health information and, based on member's health status, risk factors and readiness to change, to recommend/utilize appropriate health interventions.



  • Masters degree in psychology, health education, nutrition, exercise physiology, counseling, social work, public health or a related field required OR are currently enrolled in a Masters degree program.
  • Two to three years of health promotion/coaching experience.
  • Previous Health Coaching experience within a health insurance environment is highly preferred
  • Should be able to demonstrate proficiency in delivering two lifestyle improvement programs via in-person groups as measured by standard clinical quality assurance review criteria.
  • Knowledge of or ability to learn a client-centered counseling approach that emphasizes nonjudgmental empathic interaction and collaborative development and implementation of behavior change plans- emphasis on motivational interviewing and cognitive behavioral techniques.
  • Nonsmoker
  • Detail-oriented individual with excellent organizational skills.
  • Strong oral communication and social networking skills.
  • Ability to conduct non-invasive biometric measures (body composition, blood pressure, and expiratory CO) according to protocol in a variety of settings, including public settings; and provide care and maintenance of the required equipment.
  • Intermediate proficiency with MS Word and Outlook and ability to learn additional computer-based documentation




  • Masters degree in psychology, health education, nutrition, exercise physiology, counseling, social work, public health or a related field.
  • Professional certification in area of expertise, e.g., CHES, ACSM, RD, CDE, or TTS.

    Licensure, Certifications, and Clearances:
    UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $24.27 to $41.99

Union Position: No

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