Job Description

Job Title: Product Specialist - CHC
Job ID: 1800017R
Status: Full-Time
Regular/Temporary: Regular
Hours: 8:30-4:30
Shift: Day Job
Facility: UPMC Health Plan
Department: Community HealthChoices
Location: 600 Grant St, Pittsburgh PA 15219


The Product Specialist will assist in the coordination of benefit updates to members and groups, competitive analysis, product analysis, work group coordination, and interface with a variety of functional areas throughout the UPMC Health Plan and System.



  • Work with a variety of functional areas within Health Plan and System to assist in the creation and implementation of new products. 

  • Solicit and update additional members within the healthy rewards program. 

  • Track and document all Market Intelligence and Competitive Information. 

  • Coordinate all regulatory mailings, sales tools, summary of benefits, schedule of benefits, product and rate filings and handbooks. 

  • Evaluate the impact of new federal state mandates. 

  • Input on group contract write-ups and initiatives. 

  • Evaluate the impact new Federal and States mandates have on new and existing products. 

  • Assist on the analysis and reporting of product financials, product costs trends, and key performance indicators. 

  • Assist on coordinating the cost benefit analysis on proposed initiatives. 

  • Submit weekly report to Manager Product Management & Development that outlines all activities and meetings. 

  • Attend continuous education classes to increase knowledge in the health care industry. 

  • Communicate effectively all issues that impact daily and ongoing operations. 

  • Update the Healthy Living Rewards vendor directory semi-annually. 

  • Communicate all market intelligence information to Marketing Staff to ensure the understanding of competitive threats and issues on a weekly basis. 

  • Meet deadline as set by executive staff. 


  • B.S. degree.
  • 2-5 years experience in insurance or medical environment.
  • Computer skills with proficiency in Microsoft Office including: Outlook, Internet Explorer, Word, Excel and Access Software packages.
  • Self-starter with the ability to work independently.
  • Ability to work with various levels of staff throughout the corporation and be multi-task oriented.
  • Strong interpersonal and organizational skills required.
  • Ability to supervise and direct projects as needed.
  • Team player. 


Licensure, Certifications, and Clearances:

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $22.60 to $39.11

Union Position: No

Apply Current Employee?

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!


UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.

Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

Learn more about working here and check out our policies and recent updates.

Talent Network