Job Description

Job Title: A/R Coordinator SL
Job ID: 729570
Status: Full-Time
Regular/Temporary: Regular
Hours: 7am - 4:30pm
Shift: Day Job
Department: Administration
Location: 5701 Phillips Ave, Pittsburgh PA 15217


Are you looking for an opportunity that offers professional development and career growth?

If so, UPMC has an exciting opportunity for a full-time A/R Coordinator to join our Billing team at Heritage Place! In this role, you will gain valuable experience interacting with patients.
If this sounds like a great fit for you, we invite you to apply today! 



Provide support to the patient billing and accounts receivable functions under the direct supervision of the Accounts Receivable Manager.


  • Act as liaison between facility and the corporate billing office, promoting a steady flow of information and effective two-way communications.
  • Input resident ancillary charges into the billing system within established month end close deadlines.
  • Maintain census information in the accounts receivable billing system, including daily input of the following: admission information including all demographic data, discharges, room changes, pay type changes, level of care changes, personal and/or hospital leaves, etc.
  • Meet with newly admitted residents or their families to review billing policies and communicate payment responsibilities. Also answer questions regarding Medicare and Medicaid.
  • Participate in regularly scheduled accounts receivable meetings, and assist in the collections process as appropriate.
  • Perform insurance verification on all potential admissions, for both primary and secondary pay sources.
  • Prepare and distribute daily census report utilizing information provided by unit staff.
  • Print and distribute resident face sheets to appropriate facility staff.
  • Process mail received in the business office on a daily basis. Review any invoices received to determine payment responsibility. Process disbursement requests and enter resident charges from invoices as appropriate.
  • Provide initial point of contact for residents/families with regard to all billing questions or concerns. Refer inquiries to appropriate facility or corporate staff as necessary.
  • Receive all cash payments, prepare cash receipts log, and prepare daily bank deposits for all facility bank accounts.
  • Reconcile the manual (excel) census to system generated census reports on the 1st working day of each month to ensure an accurate billing generation.
  • Review and mail resident billing statements in accordance with established deadlines. Reconcile statements to the census to ensure all statements were printed.
  • Serve as custodian of the facility petty cash fund and ensure timely reconciliation and reimbursement.
  • Serve as custodian of the resident trust petty cash fund, ensuring timely reconciliation and reimbursement. Also obtain and maintain appropriate documentation for all resident fund deposits and withdrawals.


High School Diploma with one year of administrative/clerical experience required. Prior experience in a long-term care setting strongly preferred.

Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance
  • Older Adult Protective Services Act

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $15.13 to $23.82 / hour

Union Position: No

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