Job Description

Job Title: Credentialing Admin, GME
Job ID: 732806
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: UPMC Medical Education
Department: POP00 GME Office
Location: 3600 Forbes Ave, Pittsburgh PA 15213


Whether you're looking for a collaborative team setting, a career path that can lead to leadership, an excellent work-life balance, or experience with an industry leader, our Credentialing Admin, GME opportunity offers many ways for you to get involved! 

The Credentialing Administrator is concerned with all tasks related licensure and training records for residents and fellows within training programs overseen by UPMC Medical Education (UPMC ME). Additionally the Credentialing Administrator processes assists in the preparation of documentation for Institutional Observerships.

  • Assists with providing data critical to the annual Chairman's evaluation.
  • Collect and evaluate/approve applications for Observership Candidates (UPMC ME Program Visitors). Manage all documents within application including but not limited to health screenings, ACT 33/34/73 clearances, payments, HIPPA modules, etc.
  • Collect required documents for UPMC ME Visiting Residents. Manage all documents within application including but not limited training licenses, ACT 33/34/73 clearances, demographic documentation, etc.
  • Creates a culture of service excellence focused on defining, understanding and consistently satisfying the requirements of both internal and external customers.
  • Maintain accurate license (MT/DO) and clearance (Act 33/34/73) records within electronic databases (PeopleSoft and MedHub) and perform audits within these systems.
  • Maintains frequent contact and provides assistance and resources to the UPMC ME Leadership, DIO Management Team, Program Directors and Program Coordinators to effectively manage the collection, submission and record maintenance for training licenses, clearances, and verifications.
  • Process loan deferment requests on behalf of residents and fellows.
  • Process new, renewing and terminating training license applications with the State Board of Medicine for both Allopathic and Osteopathic trainees and address discrepancies regarding completion of Act 31 clearances.
  • Produce monthly information for Risk Management form ensuring accuracy in order to issue malpractice insurance.
  • Produce the documentation and order annual training certificates. Perform annual audit of completed certificates into MedHub Trainee Management System.
  • Serve as main contact for verifications of training by answering emails from service account, providing guidance to external agencies requesting verifications, and efficiently/accurately processing verification of training to internal and external parties.


  • Bachelor of Arts/Science or equivalent work experience required;
  • 2 or more years of experience in human resource or medical records preferred.
  • Working knowledge of principles related to application review and processing.
  • Must possess analytical and problem solving skills as well as the ability to coordinate with others and communicate effectively with various management levels within the organization.
  • In addition, candidate must understand health system regulations.
  • Must possess a working knowledge of PC based systems (excel, Databases, etc.) and experience in creating web-based tutorials.
  • Ability to work in fast-paced office and meet deadlines as assigned by the Director, GME Accreditation, Director, GME Operations, and UPMC ME Senior Management.

    Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $18.24 to $30.32 / hour

Union Position: No

Apply Current Employee?


At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!


UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.


Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

Learn more about working here and check out our policies and recent updates.

UPMC Ranked #17 Best Places for Women & Diverse Managers in 2018

Talent Network