Job Description

Job Title: Administrative Assistant - Associate (Bilingual)
Job ID: 729813
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility:
Department: POP09 Squirrel Hill
Location: 5608 Wilkins Avenue, Pittsburgh PA 15217

Description

University of Pittsburgh Physicians is seeking a full-time Administrative Assistant - Associate to support the Department of Family Medicine at the UPMC Squirrel Hill Family Practice in the Wilkins Building!


Under direct supervision, the Associate Administrative Assistant provides general administrative support to a department or group of professionals.

 

The ideal candidate for this position will be bilingual, specifically being fluent in both English and Mandarin (or Cantonese). This position includes, but is not limited to, helping patients understand directions/information and scheduling patient appointments.

 

If you are up for the challenge of working in a fast-paced, busy medical office, apply today!

Responsibilities:

  • Answers, screens, and routes incoming calls and messages.
  • Responds to routine questions.
  • Assists in researching, drafting, and/or abstracting routine reports.
  • Compiles and analyzes basic information.
  • Greets, screens, and directs visitors to appropriate staff member.
  • Helps supervisor and department prepare presentations (i.e., edits, prints, basic formatting functions).
  • Maintains supervisor's calendar (i.e., schedules meetings and recurring events, schedules large conference rooms, orders food, ensures applicable equipment is available and ready for meeting, may take meeting minutes).
  • Orders office supplies and maintains office equipment.
  • Performs routine clerical functions, such as copying, sorting, filing, and typing.
  • Sets up and maintains varied office files, logs, and records office activities.
  • Sorts, distributes, prioritizes, and composes routine correspondence following established procedures, not requiring management review (i.e., reads correspondence/ highlights important items and sends to supervisor, sends emails sent on behalf of dept head, writes and sends meeting reminders, forwards emails to appropriate distribution list on behalf of department head).
  • Under direct supervision, provides general administrative support to a department or group of professionals.

Qualifications

  • High School diploma or equivalent.
  • Post-high school education preferred (i.e., Bachelor's Degree, etc.)
  • Up to one year administrative experience preferred.
  • Working knowledge of word processing, electronic mail/calendar, spreadsheet, presentation, and database software.
  • Ability to use applicable MS Suite products.
  • Knowledge of business processes and procedures.
  • Ability to use basic reasoning skills.
  • Candidates fluent in both English and Mandarin (or Cantonese, etc.) highly preferred.
  • Previous medical office experience/terminology knowledge a plus.
  • Experience with front desk/office duties preferred. 

    Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $14.12 to $22.16

Union Position: No

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

QUALITY & SAFETY
DIGNITY & RESPECT
CARING & LISTENING
RESPONSIBILITY & INTEGRITY
EXCELLENCE & INNOVATION

UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.



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