Job Description

Job Title: Human Resources Director - UPMC Susquehanna
Job ID: 731791
Status: Full-Time
Regular/Temporary: Regular
Hours: Daylight, Monday thru Friday
Shift: Day Job
Department: Susquehanna HR
Location: 700 High Street, Williamsport PA 17701


Are you a seasoned human resources leader who is obsessed with providing top-notch customer service and strategic partnership to the business leaders you serve? Are you solutions oriented and business savvy? Do you thrive in a fast-paced environment and pride yourself on your ability to interpret ambiguity? Got an eye for process improvement and can provide continuous feedback? We have an exciting opportunity for you!

UPMC Corporate Services, together with the hospitals of UPMC Susquehanna, actively seeks an individual who is a perfect fit to serve as our Human Resources Director. Reporting directly to the Vice President of Human Resources, this strategic role will provide HR leadership and functional guidance to our team of HR professionals at our locations throughout northeastern Pennsylvania. 

As Director, you will execute HR and talent initiatives that enable achievement of strategic business goals and objectives. This person will have global HR oversight of UPMC Susquehanna.

Does this sound like the perfect fit for you? We can't wait to meet you!

  • Establish and maintain relationships with senior business and human resource partners to assess business and human resources needs and develop, lead, and institute tactical plans to address challenges in both the short and long term, within UPMC and within the broader health care environment.
  • Assist senior leaders with improving the performance of the organization. This includes, but is not limited to, recommendation of coaching, mentoring, and training for leaders to assist them in improving their ability to manage and lead the organization, and in developing their staff.
  • Take a proactive approach to anticipate and solve issues. Engage leaders on change management and by giving them the tools to communicate efficiently and effectively with their staff to achieve buy in.
  • Oversee all operations of the HR department. Ensure that all day to day tasks are being handled in an appropriate and efficient manner. Drive staff to be proactive and solution based, and motivate them to look for both short and long term solutions.
  • Be a change agent. Utilize solution based thinking that leads to projects and committee formation to implement these ideas. Chair, manage, and lead these projects to support organization-wide business and HR transformation initiatives. Contribute to the development of these strategies to support implementation of these initiatives. Offer participation to a wide array of talent within the organization and achieve buy-in on participation, goals, and conclusions, and implementation from all applicable stakeholders.
  • Utilize HR and business analytics to drive data-based solutions. Supervise the complex qualitative and quantitative analyses of financial and workforce data. Create, gather, analyze, scrub, and share human resource and business indicators to identify areas of concern or improvement. Analyze trends over differing data sets and over differing points in time. Make recommendations to address deficiencies and better support the business and HR. Report outcomes to all applicable stakeholders and customers and share best practices.
  • Drive and champion inclusion efforts and cultural improvement initiatives within the customer base. Recognize areas of need and devise strategies and plans to lead changes in these areas. Recognize, lead, and create employee engagement initiatives to assist in allowing all employees to have a positive employee experience at their workplace.
  • Establish and foster a professional climate, dedicated to supporting the mission, vision, values, and goals of the organization by providing a value-added service and while providing world class service delivery.
  • Lead and manager local and/or organization wide committees that focus on projects that move the organization forward and toward meeting organization goals. Prepare reports on the end product and results, the benefits of the output, and how to put it into action.
  • Effectively communicate expectations with business, operational, and HR partners while promoting a One Team collaborative atmosphere in which all functions of HR work together as one team.
  • Continuously hone skills and upgrade business acumen, to stay abreast of industry trends. Demonstrate capabilities and professional knowledge, and the ability to assimilate new knowledge.


  • Bachelors degree in Business, Human Resources, Management or a closely related field required
  • Master's degree strongly preferred
  • 7+ years of human resources experience required
  • 4 years of management experience required
  • 5 years of employee relations experience required.
  • Proficient in Microsoft Office
  • Oracle/Peoplesoft experience preferre
  • This position requires an experienced HR professional and with demonstrated ability to execute HR and talent programs and processes to support the business. 
  • Ability to lead HR and talent initiatives across a complex organization. 
  • Excellent consulting skills, deep human resource knowledge/expertise, client management skills, conflict management skills, business acumen, learning agility, independent judgment and high work ethic.  
  • It also requires proven success at developing strong trusting relationships in order to influence others, gain their support and achieve results and a commitment to inclusion and diversity.
Licensure, Certifications, and Clearances:
  • PHR, SPHR certification, SHRM-CP, SHRM-SCP certification or UPMC HCI Strategic HR Business Partner Certification required within the first year of hire for external candidates.
  • Internal applicants within UPMC HR are required to have the certification requirements in place to be considered for this position as a promotional opportunity.
UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $43.15 to $64.73 / hour

Union Position: No

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