Job Description

Job Title: Credentialing Assistant
Job ID: 729245
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Department: CCHM Administration
Location: 3600 Forbes Ave, Pittsburgh PA 15213


University of Pittsburgh Physicians is seeking a full-time Credentialing Assistant to support the Center for Community Hospitalists Medicine at Forbes Tower in Oakland!

The Credentialing Assistant provides clerical support to the UPMC Credentials Verification Office (CVO), assisting with maintaining the integrity of the credentialing database and the accuracy of the practitioner information. The Credentialing Assistant also manages the preparation, organization, and distribution of incoming and outgoing mail, and maintains the current and closed application and reapplication files.


  • Assists with database integrity and maintenance, as required and as requested.
  • Assists with the Quality Improvement Program data collection activities.
  • Files documents in a timely manner, and maintains current and closed files according to policy and within the established guidelines.
  • Maintains excellent communication (verbal, written, and electronic) with all customers of the CVO including, but not limited to, the practitioners and the entity users.
  • Manages the preparation, organization, and distribution of incoming and outgoing mail, according to guidelines and as required and as requested.
  • Obtains or assists with obtaining primary source verification and records information received, according to established policies and procedures.
  • Performs data entry and scans accurately and efficiently, according to established policies, procedures, and guidelines.
  • Provides clerical support to the CVO as required and as requested.


  • Minimum six months of office assistant or equivalent experience required.
  • Excellent data entry and computer software application skills required, and must have a desire to maximize the use of technology to automate processes.
  • Detail-oriented person with excellent communication and interpersonal skills required.
  • Able to work independently with accountability for work performed.
  • Previous credentialing, onboarding, and/or human resources onboarding/enrollment experience preferred.
  • Proficiency in Microsoft Office products preferred.

    Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $14.53 to $22.86 / hour

Union Position: No

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