Job Description

Job Title: Service Assistant - Lock Haven Skilled Rehabilitation and Nursing
Job ID: 180001EZ
Status: Full-Time
Regular/Temporary: Regular
Hours: Various
Shift: Variable
Facility: UPMC Susquehanna Lock Haven
Location: , Lockhaven PA


Are you interested in a career that provides plenty of opportunity for growth and development? Join our Haven Skilled Nursing & Rehabilitation team at UPMC Susquehanna in Lock Haven, PA!

Our Haven Skilled Nursing & Rehabilitation Center is located in Clinton County and is connected to UPMC Susquehanna Lock Haven. We provide high quality care for our residents and exceptional rehabilitation and skilled nursing services for short and long term patients.  

The Service Assistant is responsible for customer service needs. Responsible for safe, prompt, and courteous transportation of residents between resident rooms and treatment/procedure areas as directed. 


• Answer call bells promptly and refer to appropriate caregiver assisting. May assist NA licensed staff with resident transfers for care purposes.
• Assist in keeping resident's room and equipment clean and orderly, including dressers, closets, and wheelchairs.
• Assist with podiatry, dental and vision screening visits and documents outcomes appropriately.
• Assume responsibility for personal development and education.
• Commit to high quality, safe work; encourage others to have similar standards. Avoid shortcuts to ensure quality and safety measures are not circumvented.
• Communicates with resident, family and other members of the health care team (verbal, non-verbal and written).
• Direct residents and families to appropriate resource person for resident care information.
• Document resident information daily in the computerized documentation program.
• Initiates actions designed to prevent, minimize and/or correct potential or actual safety hazards to residents and/or staff.
• Know and follow all organizational/departmental policies/procedures.
• Perform customer service function making unoccupied beds, passing linen, passing nourishments and ice, stocking supplies, transporting residents, passing and collecting trays, recording meal percentages.
• Serve as a transporter for Therapy Services.
• Serve as safety sitter as needed for residents to observe patient behavior and maintain patient safety.



High School Diploma or equivalent preferred.

Licensure, Certifications, and Clearances:
• Act 33 Child Clearance with Renewal
• Act 34 Criminal Clearance with Renewal
• Act 73 FBI Clearance
• Older Adult Protective Services Act

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $12.12 to $18.40 / hour

Union Position: No

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