Job Description

Job Title: Food Service Host (UPMC Mercy)
Job ID: 180001FM
Status:
Regular/Temporary: Regular
Hours:
Shift:
Facility: UPMC Mercy
Department: Dietary and Cafeteria
Location: 1400 Locust Street, Pittsburgh PA 15219

Description

Purpose:
UPMC Mercy is hiring full-time, part-time and casual Food Service Hosts.  Responsible for ensuring guest satisfaction with food service utilizing customer service skills. Delivers and serves nutritionally appropriate and attractive meals in a timely manner. Practices appropriate food handling techniques and food safety procedures in all aspects of job.  These positions will various days and shifts, including nights and weekends. 

Responsibilities:
  • Adheres to department procedures regarding the operation of all food service equipment.
  • Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
  • Communicates customer complaints and concerns effectively with other health care team members.
  • Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.
  • Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures.
  • Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.
  • Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.
  • Serves patient meal tray using the designated department script, to include proper patient identification.

Qualifications

Qualifications:
  • HS Diploma/GED OR 1 YR previous job experience required in lieu of HS Diploma/GED

Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance

Salary Range: $13.31 to $20.87

Union Position: no

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