Job Description

Job Title: Patient Care Technician - Emergency Department
Job ID: 734163
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Rotating
Facility: UPMC Jameson
Department: Emergency Room - N
Location: 1211 Wilmington Avenue, New Castle PA 16105

Description

Purpose:
UPMC is dedicated to providing each patient with the right care, in the right way, at the right time, every time. Patient Care Technicians are essential partners in that mission, enhancing the patient experience at UPMC with positivity and integrity. Nursing support staff give personal care to patients with an emphasis on dignity and respect, striving to make each patient feel as comfortable as possible during their hospital stay.

Patient Care Technicians also provide invaluable aid to nurses and doctors on the floor by completing important skilled tasks such as checking vital signs and glucose levels, performing EKGs and blood draws, and much more.

UPMC Jameson is hiring a Full-Time Patient Care Technician to support the Emergency Department. UPMC Jameson offers Level II Emergency Services. The Emergency Department is operational twenty-four (24/7) hours daily, with medical coverage provided by Emergency Department Physicians, Physician Assistants, and Nurse Practitioners. Our Emergency Department has 30 private rooms, with 3 psychiatric rooms and provides care for illnesses and injuries ranging from minor to life threatening. We provide care to patients ranging in age from neonatal to geriatric. The provision of care involves nursing triage, assessment, medical evaluation, ordering of appropriate diagnostic testing, assessment of response to treatments and medications, diagnosis of conditions, and provision of discharge instructions or arrangement of admission to the hospital. All levels of staff must successfully complete a BLS course.

Patient care staff in this department work on a rotating schedule to ensure 24/7 coverage. Availability for all shifts, including some weekends and holidays, is expected.

The Patient Care Technician is a valued step in the UPMC nursing support career ladder, with opportunities for upward advancement into lead and management roles. Many support staff may seek to use the knowledge and skill they gain in this position to launch a career in nursing, advanced practice, health care administration, therapy, or another related field.

Responsibilities:
  • Assist the RN by doing EKG and Vital signs on patients.
  • Assures equipment malfunctions are reported to the appropriate department. Establishes appropriate and effective communication with other departments. Establishes professional and respectful interpersonal relationships. Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays and transporting patients.
  • Constructively receives feedback and direction. Identifies and communicates learning needs to the unit director. Takes action to improve knowledge, skills and performance. Requests assistance in planning and prioritizing activities as needed. Participates in self-review as requested by the unit director
  • Demonstrates the ability to communicate clearly and effectively with all members of the health care team. Demonstrate understanding of cultural diversity, horizontal violence and impairment in the health professions. Cares for patients and self by supporting safety in the workplace. Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues.
  • Keeps the supply rooms from clutter and supplies off the floor.
  • Performs the UPMC nursing core nursing assistant responsibilities (blood glucose, weights, vital signs, I&O, specimen collections and Foley care) AND at least 4 of the following BU identified tasks: phlebotomy, 12 lead EKG, simple dressing, Foley catheter removal, point of care testing, bladder scan, straight catheter, or IV catheter removal. Provides patient care including assisting with patient procedures and activities of daily living. Assists with physical, respiratory and cardiopulmonary therapies. Provides feedback to the RN regarding patient care and reports changes in patient status.
  • Provides instruction to patients and their families under the direction of the RN. May apply, monitor and remove patient restraints as per physician or hospital protocol. Strictly adheres to all policies and procedures relative to patient care and hospital related information. Complies with safety policies and procedures including standard precautions. Documents in the medical record according to established procedures. Performs assigned work in a timely and productive manner. Completes department clerical functions as needed.
  • Suggests and supports changes within the department. Assumes responsibility for assignment and views problems as challenges. Demonstrates awareness of behavior on the efficient functioning of the department. Supports department based projects and quality initiatives.

Qualifications

High school diploma or equivalent. 
If no previous hospital or pre-hospital training, successful completion of UPMC patient care technician class OR successful completion of first year of clinical work in a nursing program.
Successful completion of basic information system training.
Microcomputer experience preferred.
Ability to effectively communicate both orally and in writing.
Emergency Medical Technician (EMT) or Paramedic or currently enrolled in an EMT or Paramedic program preferred.

Access to medications is limited to the distribution of the medication to the nurse.

Licensure, Certifications, and Clearances:
  • Act 31 Clearance
  • Act 33 Child Clearance with Renewal
  • Act 34 Criminal Clearance with Renewal
  • Act 73 FBI Clearance
  • Basic Life Support
  • CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $12.40 to $18.88

Union Position: No

Apply Current Employee?

UPMC VALUES

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

QUALITY & SAFETY
DIGNITY & RESPECT
CARING & LISTENING
RESPONSIBILITY & INTEGRITY
EXCELLENCE & INNOVATION

UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.


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