Job Description

Job Title: Staff Lab Tech Assistant
Job ID: 737616
Status: Full-Time
Regular/Temporary: Flex
Hours: 9:30 a.m. to 6:00 p.m.
Shift: Day Job
Facility: UPMC St. Margaret
Department: Lab Administration
Location: 815 Freeport Road, Pittsburgh PA 15215


UPMC St. Margaret is excited to be hiring a flexible, full-time Staff Lab Tech Assistant! This role will be scheduled 9:30 a.m. to 6:00 p.m., and will be scheduled every 3rd weekend. This role will also be required to work one holiday per year. 

Enter patient demographics and insurance into hospital information system; enter lab orders into lab information system; process samples from hospital and outreach clients following all hospital and federal safety regulations; respond to phone calls for results, specimen collection and operations information; instruct patients on collection of samples; processes samples for send out.

  • Accurately enters patient demographics into hospital computer system and orders into Laboratory Information and/or Anatomic Pathology Information Systems, determining adequacy of both patient information and sample identity, appropriateness and stability.
  • Accurately labels patient samples according to hospital and laboratory requirements.
  • Adheres to established laboratory policies in areas of procedures, methods, quality control, quality assurance, safety, compliance and personnel policies.
  • Alert supervisor or technologist of difficult problems.
  • Answers phone calls, responds to inquiries for test requirements, results, lab operations information and refers or transfers calls appropriately.
  • Assume responsibility for reporting verbal and written reports in keeping with department standards and requirements.
  • Document Quality Improvement Incidents and completes QA forms as needed. Participate in Quality Improvement activities as assigned.
  • Document pertinent clinical or technical data accurately, as required.
  • Interacts with all laboratory customers courteously and professionally; responds to telephone inquiries in a timely manner.
  • Monitor and stock supplies needed to maintain adequate inventory.
  • Monitor factors which may affect the results of a laboratory test including patient preparation, collection, interfering substances, or improper reporting. Keep supervisor apprised of problematic incidents.
  • Perform all responsibilities according to the service philosophy of the UPMC Health System to fulfill customers' needs.
  • Perform and document instrument maintenance according to predetermined schedule and existing protocols.
  • Process samples according to requirements.
  • Train and orient new employees and students as assigned.
  • Troubleshoot instruments as per procedure as directed by supervisor.


  • Training as a medical assistant or high school graduate with equivalent training and/or work experience. 
  • Minimum two-years clerical or technical experience in a hospital, laboratory or physician office preferred.

Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $13.12 to $20.05

Union Position: No

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