Job Description

Job Title: Paramedic Supervisor
Job ID: 744952
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: UPMC Chautauqua WCA Services Corporation
Department: MTS North
Location: 28 Maple Street, Jamestown NY 14701


Responsible for rendering professional advanced emergency care to ill and injured persons in accordance with N.Y.S., W.R.E.M.A.C., and WCA Services Medical Director.

Will be able to function as the in-charge medic on an ALS vehicle. Is responsible for the safe operation of corporate vehicles.

Is responsible for daily operation and activities of the MTS Division during his/her shift. Must also complete annual employee evaluations. In addition to the annual evaluation of the crew chief's assigned crew, he/she will also be required to provide accurate information that can be used in the evaluation of other crews.


  • Develop and implement training programs and continuing education.
  • Develop and recommend comprehensive communications policies and procedures to the EMS Resources Manager and Chief Flight Nurse.
  • Foster and promote professionalism within MedCom.
  • Liaison to a variety of Public Safety entities, hospitals, nursing homes and other customers as regards communications.
  • Manages the human resources of the department.
  • Work with MTS, ATS and Starflight managers in developing efficient communications.
  • Works with management responsible for IS and infrastructure support.
  • Works with the ATS Coordinator as regards ATS call scheduling.


  • Must have a current New York State Department of Health EMT-P and/or AEMT-CC card, a current CPR card for professionals (AHA or ARC Professional), a current ICLS, BTLS or PHTLS and PALS. 
  • Must have a valid drivers license. 
  • Must have a minimum of three years ALS field experience. All new hire AEMT-CC and EMT-P are required to show proof of completing within 6 months of the following: ICS-100 ICS-200b NIMS-700 Hazmat Awareness (post 9/11/2001) NYS Child Abuse Mandated Reporter Training New hires during their first month of employment will be required to initiate Pennsylvania EMS certification within the first 30 days of hire. Employees will be required to acquire and maintain Pennsylvania EMS certification within six months of date of hire at the highest possible level of qualification available during the term of this contract. Ability to render professional basic emergency care in accordance with N.Y.S. Basic Protocol Standards and advanced emergency care in accordance with N.Y.S W.R.E.M.S. Protocol Standards. Must attend 25 hours of EMS related continued education per year. Must maintain credentials skills as outlined in the Standard Operating Guidelines. Must be an active preceptor. Attendance at Field Supervisor meetings is mandatory. 16 hours of EVOCC drivers training upon hire.

    Licensure, Certifications, and Clearances:
    CPR, NYS CFR, EMT required CAD preferred

  • Advanced Cardiac Life Support
  • Cardio Pulmonary Resuscitation
  • Driver's License
  • Emergency Medical Technician - Paramedic

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $16.92 to $27.09 / hour

Union Position: No

Apply Current Employee?


At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!


UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.


Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

Learn more about working here and check out our policies and recent updates.

UPMC Ranked #17 Best Places for Women & Diverse Managers in 2018

Talent Network