Job Description

Job Title: Director of Nursing
Job ID: 745509
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: UPMC Susquehanna Lock Haven
Location: 24 Cree Drive, Lockhaven PA 17745


Are you an experienced nurse who is passionate about delivering the best care possible and want to make a difference in the lives of your residents? 
Do you seek an opportunity to advance your career into management? Check out this rare opening! Haven Skilled Rehabilitation and Nursing is seeking a Director of Nursing for their 90-bed skilled rehabilitation unit that includes 56 beds for long-term/rehabilitation unit and 34 beds for the Memory Care Unit. 

Haven Skilled Nursing & Rehabilitation Center is located in Clinton County and is only a short walking distance from Lock Haven University and is connected to UPMC Susquehanna Lock Haven Hospital. We provide high quality care for our residents and exceptional rehabilitation and skilled nursing services for short and long term patients. 

The DON would be responsible for the 24 hour operation of the Haven Skilled Rehabilitation and Nursing facility. The position would be for day shift Monday-Friday but does require on call availability for occasional work on evenings, weekends, depending on the needs of the building. 


Responsible for the 24-hour operation of the Haven Skilled Rehabilitation and Nursing facility. Has authority, responsibility and accountability for the function and activities of the nursing staff. Plans, directs and reviews the work of all nursing personnel in the care and treatment of residents.

  • Accountability and Results Focused States clear expectations and specific timelines/deadlines when assigning and committing to project work. 
  • Dedicates necessary resources to achieve intended results. 
  • Adheres to ethical, legal and regulatory standards. 
  • Strongly encourages team to accept responsibility and models those behaviors outlined in the Code of Conduct. 
  • Is a good financial steward of the organizations resources and develops department plans that utilize resources effectively. 
  • Assumes responsibility for the timely completion of all legal and regulatory requirements of direct reports.
  • Develops and communicates Susquehanna Health (SH) nursing philosophy, trends and best practices to nursing leadership and staff on a monthly basis.
  • Develops nursing standards of care to ensure residents are accorded quality care in conformity with the mission, vision and values of SH.
  • Develops the staffing plan with appropriate numbers and levels of nursing personnel based on budget and resident acuity. 
  • Develops nursing leadership succession plan and mentors staff for personal and professional growth.
  • Develops, reviews and implements all resident care nursing policies within SH standards of care and CMS guidelines.
  • Ensures effective mechanism for supervision and appreciation review of nursing personal, including personal development plans for each staff member.
  • Ensures skilled nursing is on the cutting edge of best practice care delivery and services.
  • Job Skills/Quality and Quantity of Work Possesses sufficient job skills and knowledge to perform the job in a competent manner. Is able to demonstrate skills and knowledge in day-to-day situations. Produces an amount of work that meets or exceeds job expectations. Makes sure that quality does not suffer as the quantity of work increases.
  • Leading with a Focus on Mission-Vision-Values Has a solid understanding of the organization's Mission, Vision and Values and is able to help translate those into service partner activity which leads to results. Mission, Vision and Values form the basis for the organizations culture. Fully engaged in the culture and helps service partners connect to a purpose in their work which is reflective of the culture.
  • Managing and Facilitating Change Takes a positive approach to change and continuously implements quality improvement processes. Remains open to suggested changes and does not become defensive when offered new solutions. Effective in helping service partners deal with change in a positive way to achieve desired results.
  • Oversees staffing education plans to assure nursing staff development and growth, ensuring all nursing competencies are met to implement policies of quality person centered resident care.
  • Patient/Customer Experience Orientation and Patient Safety Designs/utilizes the right tools to capture customer satisfaction and evaluate concerns. Creates and promotes a work team environment where focus is routinely placed on achieving the highest level of patient/customer satisfaction. 
  • Hardwires evidence-based best practices to enhance the customer/patient experience. Has an understanding of customer centric service metrics and implements plan to achieve highest levels of patient/customer experience. Understands that patient safety is everyone's responsibility. Speaks up in a non-confrontational and educational manner when seeing a safety breech; develops or participates in a project or action plan to reduce risk or mitigate harm for patients, as appropriate.
  • Prepares and maintains systems to monitor nursing care delivery to meet CMS and Department of Health standards of care including Performance Improvement dashboard of nursing care services.
  • Relationship Management and Effective Communication Has emotional intelligence that enables effective communicate on an interpersonal level, building strong personal relationships. Understands others' emotions while managing their own emotional responses during difficult conversations. 
  • Demonstrates effective interpersonal relationships with all service partners, including physicians and volunteers. 
  • Places a higher priority on team goals than individual goals and personal success/recognition. 
  • Uses data to support opinions, and values shared decision making processes. 
  • Builds strong relationship and commitment towards organization goals through professional interactions with others. 
  • Models C.A.R.E. behaviors in all interactions with others.
  • Self Development and Continuous Learning Participates in and welcomes self-assessment opportunities. Participates in SH offered education activities and is fully engaged while in attendance. Maintains active membership in professional associations and keeps abreast of changes in the health care industry as it relates to the special area of expertise. Completes all educational activities as required by SH. 
  • Assumes responsibility for personal education and performance related to patient safety; reports unsafe conditions and event immediately.
  • Solving Problems Takes a proactive approach to anticipating and preventing problems. When a problem occurs, defines those problems, investigates obstacles, gathers relevant information, and decides on an appropriate solution. Is able to anticipate problems before they occur and develop action plans to mitigate the impact. Builds consensus in teams to solve problems for the best outcomes.
  • Strategic Thinking and Planning Decision Making Keenly aware of emerging trends and places the organization in a position to take advantage of opportunities. Identifies long and short-term goals that support the organization's strategic plan. 
  • Allocates required resources, allows for contingencies and ensures that plans fit with the larger needs of the organization. Sets milestones to measure progress along the way.
  • Talent Management Energizes staff, motivating them to be successful in their jobs. Maintains adequate staffing levels to provide department services. Creates a positive department environment that fosters open communication and teamwork. 
  • Enforces and manages a culture of C.A.R.E. and personal accountability. Encourages active participation in climate survey action plans to support a culture of positivity.
  • Works with the Medical Director to develop new programs and services in long-term care nursing delivery.


Bachelors degree in Nursing required. Masters degree in Healthcare preferred. Three years experience in Long Term Care nursing or five years experience as a Registered Nurse required. Two years supervisory experience in healthcare required.

Licensure, Certifications, and Clearances:
  • Act 33 Child Clearance with Renewal
  • Act 34 Criminal Clearance with Renewal
  • Act 73 FBI Clearance
  • Basic Life Support
  • Registered Nurse

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $34.18 to $51.26

Union Position: No

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