Job Description

Job Title: Administrative Assistant - Associate (Philadelphia)
Job ID: 180001IZ
Status: Full-Time
Regular/Temporary: Regular
Hours: 8:00-4:00
Shift: Day Job
Facility: UPMC Health Plan
Department: CHC Service Coordination
Location: 2709 N Broad Street, Philadelphia PA 19132


Community HealthChoices (CHC) is Pennsylvania's managed care long term services and supports (LTSS) program serving seniors and individuals with physical disabilities in the Commonwealth, as well as dual-eligible individuals covered by Medicare and Medicaid.


Under direct supervision, provides general administrative support to a department or group of professionals.

  • Under direct supervision, provides general administrative support to a department or group of professionals. 

  • Performs routine clerical functions, such as copying, sorting, filing, and typing.  Sets up and maintains varied office files, logs, and records office activities. 

  • Orders office supplies and maintains office equipment. 

  • Answers, screens, and routes incoming calls and messages.  Responds to routine questions. 

  • Greets, screens, and directs visitors to appropriate staff member. 

  • Maintains supervisor's calendar (i.e., schedules meetings and recurring events, schedules large conference rooms, orders food, ensures applicable equipment is available and ready for meeting, may take meeting minutes).

  • Sorts, distributes, prioritizes and composes routine correspondence following established procedures not requiring management review.  (i.e., reads correspondence/ highlights important items and sends to supervisor, sends emails sent on behalf of dept head, writes and sends meeting reminders, forwards emails to appropriate distribution list on behalf of department head). 

  • Assists in researching, drafting, and/or abstracting routine reports.  Compiles and analyzes basic information. 

  • Helps supervisor and department prepare presentations (i.e., edits, prints, basic formatting functions). 


  • High School diploma or equivalent.

  • Up to one year administrative experience preferred.

  • Working knowledge of word processing, electronic mail/calendar, spreadsheet, presentation, and database software

  • Ability to use applicable MS Suite products

  • Knowledge of business processes and procedures

  • Ability to use basic reasoning skills

Salary Range: $14.61 to $22.93 / hour

Union Position: No

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