Job Description

Job Title: Patient Care Technician Adv Critical Care
Job ID: 746872
Status: Full-Time
Regular/Temporary: Regular
Hours: 8 hour shifts
Shift: Rotating
Facility: UPMC East
Department: 3W ICU
Location: 2775 Mosside Blvd, Monroeville PA 15146


  • Purpose:
    Provides routine patient care and supports the department services in accordance with established policies and procedures, and as may be directed by the nurse or physician to assure that the highest degree of quality patient care can be maintained at all times. Completes advanced patient care duties after successfully completing training and annual competencies.
  • Must routinely perform the UPMC nursing core nursing assistant responsibilities (blood glucose, weights, vital signs, I&O, specimen collections and Foley care) AND has the employee successfully completed basic arrhythmia class AND performs at least four of the following hospital identified tasks: phlebotomy, 12 lead EKG, simple dressing, Foley catheter removal, point of care testing, bladder scan, straight catheter, IV catheter removal, femoral hemostasis, or IV insertion.
  • Maintains accurate unit communication including, but not limited to, promptly answering telephones, activating the paging system, facilitating timely faxing, and distributing patient and unit mail. 
  • Greets and assists visitors, physicians and other staff members.  Utilizes hospital information systems, including but not limited to eRecord, MARS, Medipac, Bedboard, and Teletracking.  Updates Bedboard per unit standards and communicates changes to appropriate staff as needed. 
  • Enters and communicates physician orders timely and accurately.  Maintains the medical record and patient chart according to established policy.  Assures that patient identification plate is correct and that patient identification labels are available at all times. 
  • Coordinates other unit activities including, but not limited to scheduling of tests and procedures, scheduling patient transports, completing errands, maintaining appropriate logs and filing reports appropriately.



  •  Assures equipment malfunctions are reported to the appropriate department.  Establishes appropriate and effective communication with other departments.  Establishes professional and respectful interpersonal relationships.  Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays and transporting patients.
  • Constructively receives feedback and direction.  Identifies and communicates learning needs to the unit director. Takes action to improve knowledge, skills and performance.  Requests assistance in planning and prioritizing activities as needed.  Participates in self-review as requested by the unit director.  Participates in project and committee work.
  • Demonstrates the ability to communicate clearly and effectively with all members of the health care team.  Demonstrate understanding of cultural diversity, horizontal violence and impairment in the health professions.  Cares for patients and self by supporting safety in the workplace.  Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues.
  • Performs the UPMC nursing core nursing assistant responsibilities (blood glucose, weights, vital signs, I&O, specimen collections and Foley care) AND the employee has successfully completed Basic arrhythmia class AND can perform at least four of the following hospital identified tasks: phlebotomy, 12 lead EKG, simple dressing, Foley catheter removal, point of care testing, bladder scan, straight catheter, IV catheter removal, femoral hemostasis, or IV insertion.  Provides patient care including assisting with patient procedures and activities of daily living. Assists with physical, respiratory and cardiopulmonary therapies. Provides feedback to the RN regarding patient care and reports changes in patient status.
  • Suggests and supports changes within the department.  Assumes responsibility for assignment and views problems as challenges.  Demonstrates awareness of behavior on the efficient functioning of the department.  Supports department based projects and quality initiatives.
  • Provides instruction to patients and their families under the direction of the RN. May apply, monitor and remove patient restraints as per physician or hospital protocol.  Strictly adheres to all policies and procedures relative to patient care and hospital related information.  Complies with safety policies and procedures including standard precautions. Documents in the medical record according to established procedures.  Performs assigned work in a timely and productive manner.  Transports cardiac monitored patients within the hospital setting.  May insert foley catheters and perform straight catheterization as instructed by RN. May perform IV insertion, removal and dressing change. Completes department clerical functions as needed.
  • Maintains office equipment including, but not limited to, computers, telephones, refrigerator temperatures, printers, and fax machines.  Submits repair requests to the appropriate departments and follows up as needed.  Reports Bedboard discrepancies to Bed Flow Coordinator, or appropriate person.  Establishes appropriate and effective communication strategies.  Establishes professional and respectful interpersonal relationships.



  • High school diploma or equivalent.
  • Knowledge of medical terminology required 
  • Ability to effectively communicate both orally and in writing.
  • Prior nursing support experience strongly preferred.  
  • Successful completion of a basic arrhythmia course and annual competency required 
  • May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients. Transportation of medication is limited from one department to another.

    Licensure, Certifications, and Clearances:
    CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire ACLS preferred

  • Act 34 Criminal Clearance
  • Basic Life Support or Cardio Pulmonary Resuscitation

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities


Salary Range: $13.87 to $21.19

Union Position: No

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