Job Description

Job Title: Fax Clerk – Temporary
Job ID: 745810
Status: Full-Time
Regular/Temporary: Temporary
Hours:
Shift: Day Job
Facility: UPMC Health Plan
Department: Quality Improvement
Location: 600 Grant St, Pittsburgh PA 15219

Description

UPMC Health Plan is hiring a temporary Fax Clerk to help support the Quality Improvement Department for its downtown Pittsburgh location at the US Steel Tower. This is a Monday through Friday daylight position and is scheduled to last approximately three [3] months. The successful candidate will provide administrative support including sending electronic faxes and speaking with providers via the phone.


Responsibilities:

  • Conduct outbound calls to gather documentation from providers
  • Send electronic faxes to providers.
  • Answer incoming inquiries from UPMC Health Plan providers
  • Provide exemplary customer service by being proactive and responsive to all UPMC Health Plan customer requests.
  • Work with Microsoft Office products such as Word, Excel, and Outlook on a daily basis.
  • Support all department personnel with duties including but not limited to answering phones, taking messages, copying, filing and faxing
     

Qualifications

  • High School education or GED is required Post-secondary education is preferred
  • One year of administrative support working experience is highly preferred
  • Proficient with Microsoft Office Suite: Excel, Word, Outlook and Powerpoint is highly preferred
  • Must possess typing skills and working knowledge of word processing, electronic mail/calendar and spreadsheets
  • Must possess the ability to learn and effectively use various software programs
  • General knowledge and experience with office equipment such as copiers, multi-line phone systems, fax machines and paging systems

Licensure, Certifications, and Clearances:

  • Act 34 Criminal Clearance or Act 34 Criminal Clearance with Renewa

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

 

Salary Range: $0 to $0

Union Position: No

Apply Current Employee?

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At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

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