Job Description

Job Title: Program Manager, Disabilities Resource Center - Oakland
Job ID: 750965
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility:
Department: Corporate Risk Management
Location: 3600 Forbes Ave, Pittsburgh PA 15213

Description

Purpose:
To coordinate compliance associated with Section 504 of the Rehabilitation Act and Title III of the Americans with Disabilities Act (ADA), including evaluating facilities for ADA compliance and accessibility; making recommendations for accessible solutions to different departments, units, and/or entities in charge of compliance with the ADA; monitor construction, design, and remediation plans for accessibility compliance; monitor and track system wide expenses for accessibility matters and ADA compliance; develop and conduct training programs to employees regarding accessibility and ADA matters. Assist the Disabilities Resource Center (DRC) and UPMC to ensure compliance of accessibility laws and regulations. Serve as subject matter expert on disability accommodation issues throughout UPMC.

Responsibilities:

  • Collaborate with supply chain and construction departments to develop a tracking system to record and track expenses related to accessibility matters and Title III of the ADA issues system wide. Manage tracking system regarding expenses related to accessibility matters and Title III of the ADA.
  • Coordinate action plans with the facilities engineering group, real estate, construction, parking and operations departments regarding compliance with accessibility matters, Title III of the ADA, and related regulations. Serve as a representative of the DRC in the meetings and provide recommendations regarding construction and renovation projects for accessibility and compliance with Title III of the ADA and related regulations.
  • Create reports to track improvement, compliance and progress of compliance with ADA Title III related matters. Coordinate compliance programs and plans regarding ADA Title III related matters.
  • Develop and implement key metrics to measure and report on progress of goals related to accessibility and Title III of the ADA compliance. Provide technical information and advice regarding accessibility matters to staff, peers and management.
  • Develop and maintain detailed facility assessments, project plans, and action plans. Make recommendations and develop action plans aimed to ensure compliance with laws and regulations related to accessibility, Title III of the ADA and related regulations.
  • Develop and provide mandatory training materials for facilities and operations staff, parking staff, lease specialists, and maintenance staff regarding accessibility and Title III of the ADA matters. Develop DRC-led training for 504 coordinators and disability champions and webinars accessible to staff system wide regarding accessibility and Title III of the ADA matters.
  • Develop audit materials to assist facilities and operations staff, parking staff, lease specialists, and maintenance staff to address and identify accessibility issues in facilities. Develop and provide mandatory training materials for hospital leadership and clinical staff regarding accessibility and Title III of the ADA matters.
  • Develop specific guidelines for the business unit Section 504 Coordinators to assist them in assuring UPMC's compliance with relevant laws and regulations. Evaluate facilities for accessibility compliance by measuring entrances, accessible routes, furniture and equipment and slopes in parking spaces and paths of travel.
  • Identify new technologies, software, applications, tools and resources that can be used to support the DRC's mission of meeting the needs of patients with disabilities Monitor and provide technical assistance for disability accommodation issues over the DRC main office line and through the DRC email account
  • Identify trends and process improvement opportunities across departments involved in accessibility and compliance of Title III of the ADA and related regulations. Conduct periodic audits to Risk Master for issues and complaints regarding accessibility and Title III of the ADA matters.
  • In collaboration with Corporate Nursing, develop best practices to assist clinical partners with the management of patients who have disabilities. In coordination with collaborating partners, plan, budget, oversee and document all aspects of specific projects.
  • Maintain and record accounting and budgetary records (i.e., complete expense reports) labeled as ADA and accessibility expenses system wide. Prepare financial reports regarding expenses related to accessibility and Title III ADA matters system wide.
  • Review design and construction plans for compliance with Title III of the ADA and related regulations. Develop compliance reports regarding accessibility, and provide analysis and insight regarding results and recommendations for goals.
  • Serve as liaison with UPMC Corporate departments regarding accessibility requirements and compliance with Title III of the ADA and related regulations. Travel to UPMC facilities as necessary.

Qualifications

  • Bachelors degree in Public Administration, Management, Nursing, Rehabilitation Counseling or related field required.
  • Masters degree or JD preferred.
  • Minimum of (3) years of experience in project management and/or management roles require d.
  • Knowledge of the regulations, laws, and practices on accessibility to persons with disabilities, such as Section 504 of the Rehabilitation Act, the Americans with Disabilities Act, the Fair Housing Act, the Architectural Barriers Act, and related PA state regulations. 
  • Familiarity with codes and regulations related to healthcare and healthcare facilities.
  • Experience in accessibility issues and knowledge of disability culture, rights, and advocacy.
  • Strong written and oral communication skills.
  • Knowledge of construction and maintenance procedures, and basic understanding of building codes. 
  • Advanced knowledge of business processes and procedures. 
  • Knowledge of accounting and financial principles and functions.
  • Supervisory skills.
  • Ability to physically evaluate facilities by measuring entrances, accessible routes, furniture and equipment and slopes required. 
  • Ability to perform advanced functions in word processing, presentation software, electronic mail/calendar, spreadsheet, presentation. 
  • Database software management (building analyzing and organizing data).
  • Ability to use discretion and independent judgment.
  • Reliable Transportation

    Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

 

Salary Range: $24.27 to $41.99 / hour

Union Position: No

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