Job Description

Job Title: Program Manager-Health Plan (Strategic Partnerships)
Job ID: 750765
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility: UPMC Health Plan
Department: Community HealthChoices
Location: 123 S. Broad Street, Philadelphia PA 19109

Description

If you thrive in a fast pace environment, are able identify new partnership opportunities, provide operational leadership and can develop strategic relationships with both internal and external stakeholders, this is an incredible opportunity! Become a part of UPMC’s life- changing team and make a positive impact in our communities.

 

 

 

Community HealthChoices (CHC) is Pennsylvania's managed care long term services and supports (LTSS) program serving seniors and individuals with physical disabilities in the Commonwealth, as well as dual-eligible individuals covered by Medicare and Medicaid. 

  


The Program Manager will develop, implement, manage and evaluate initiatives and educational materials for all UPMCHP relevant populations. Responsibilities will include strategic planning, senior level presentations, client meetings with upper management, project planning and management, account management, coordination with many internal departments and external facilities, evaluating and reporting. Program Manager must support the Director of CHC and be recognized in a lead role by other staff and departments within the Health Plan. This position may manage relevant support staff.

Responsibilities:

 

  • As relevant, manage, in part or in full, relevant staff to aid in project implementation.
  • Coordinate related activities of other UPMCHP departments as necessary to ensure that all aspects of each program are successful and that all impacted departments are aware of progress/updates.
  • Design and develop new project plans for new programs/events as needed, including all policies and procedures, program outlines, contracts as needed with participating facilities, and all marketing materials.
  • Implement programs for maximum results and member satisfaction.
  • Manage various programs, campaigns, and events related to area of program expertise.
  • Meet project plan deadlines (these deadlines may require occasional extended daily work hours as necessary).
  • Summarize and interpret program results.
  • Work with various internal and external customers to provide relevant deliverables. This may include developing and negotiating contracts as needed with UPMCHP legal department.

 


 

 

 

 

 

 

 


 

Qualifications

  • Masters degree in health administration or related health field preferred; or Bachelors degree with demonstrated successful experience in clinical program administration and/or other health related discipline.
  • Strong leadership and interpersonal skills; Management experience preferred.
  • Strong computer skills, including proficiency in Microsoft Office, Word and Excel. Excellent oral and written communication skills. Excellent organizational and analytical skills. Financial analytic skills preferred.
  • A minimum of five to seven years of applicable experience in health care delivery is required. 3 years in health care insurance preferred. 
  • Candidate must demonstrate excellent written and oral communication skills. Must be able to interact and negotiate with all facets of the wellness industry.
  • Excellent planning, documentation, organizational, analytical and problem solving skills are also required. 
  • Candidate must demonstrate leadership and project management skills.
  • Ability to map re-engineering processes to positively impact productivity in terms of timeliness and accuracy.
  • Ability to work with and take direction from Senior Management.
  • Desire to continue upward progression within organization.

    Licensure, Certifications, and Clearances:
    UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $30.89 to $52.76

Union Position: No

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