Job Description

Job Title: Director, Telemedicine
Job ID: 765063
Status: Full-Time
Regular/Temporary: Management
Hours: Monday thru Friday 8-5
Shift: Day Job
Department: POP00 Telemedicine
Location: 3600 Forbes Ave, Pittsburgh PA 15213


As Director, you will lead the strategic development and implementation of the UPMC telemedicine program. The position will be responsible for integration, implementation and prioritization of projects that promote the visibility, utilization and value of telemedicine to the organization. The director will also oversee personnel responsible for analysis and design.

  • Assist in developing Patient Satisfaction measures for Telemedicine services and support the development of a method to capture Clinical quality criteria by working with appropriate UPMC Quality & Innovation program Leadership.
  • Assist in the development of pricing proposals for Telemedicine services.
  • Collaborate with HSD and Corporate Legal to understand regulatory, legislative and policy as it relates to development of Telemedicine and Practice Solutions offerings. 
  • Assist with recommending policies and procedures.
  • Develop and implement new systems and strategies for efficient and improved access to Telemedicine services. 
  • Collaborate with information technology team to support the program.
  • Facilitate the development and completion of contracts and legal agreements across Telemedicine programs.
  • Maintain and develop program-related marketing, web-site and communication pieces.
  • Oversee and advise the Telemedicine Oversight Committee and chair the Telemedicine Operations committee. 
  • Coordinate all projects related to telemedicine throughout the health services division and interface with UPMC Health Plan telemedicine and remote monitoring groups. 
  • Leadership with operational development, financial coordination and strategic planning to implement short and long-term goals. This may include collaboration between HSD, other UPMC business units, and external constituents. 
  • Identify internal and external growth opportunities.
  • Responsible for proactively exploring external partnership opportunities to extend UPMC's Telemedicine services and program.
  • Supervise and oversee the budget with senior management staff of PSD and analyze performance against goals.


  • Bachelors degree with at least 3 years experience. 
  • Masters degree preferred.
  • Minimum of 3 years of experience in healthcare technology and clinical projects/initiatives preferred. 
  • Proven management/leadership, problem solving, organizational and communication skills (written and oral) are required. 
  • Proven Contract Management experience in a sales environment preferred. 
  • Able to perform planning for large initiatives/projects, managing tasks required within a budget and targeted deadlines. 
  • Experience with telemedicine, digital medicine and technology platforms is desirable.

Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $0 / hour

Union Position: No

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