Job Description

Job Title: Security Officer
Job ID: 767585
Status: Full-Time
Regular/Temporary: Regular
Shift: Variable
Facility: UPMC St. Margaret
Department: Security and Safety
Location: 815 Freeport Road, Pittsburgh PA 15215


Responsible for maintaining a safe and secure environment for patients, visitors, staff and all UPMC owned and adjacent properties. Enforces UPMC rules and regulations to both employees and the public. Patrols UPMC hospitals, buildings, grounds and associated areas to prevent, investigate, and document arson, theft and vandalism and any other criminal activity. Monitors security, fire, and environmental alarms. Assists in follow-up as necessary. Responds to and resolves problems, disputes and unusual circumstances as necessary. Provides customer service to patients, families, visitors and staff to maintain a safe and secure environment.

  • Completion of reports and incident documentation as necessary.
  • Control evidence, valuables, lost/found as necessary.
  • Handle disruptive visitors, patients, and staff by verbal communication, physical intervention and/or arrests as necessary.
  • Inspect incoming/outgoing parcels as necessary to prevent theft of hospital property. Check permission slips to remove discarded material from UPMC property.
  • Investigate incidents of unusual circumstances reported by UPMC staff, visitors, physicians and patients.
  • Maintain security and safety of UPMC buildings, persons, property, and assets.
  • Operate UPMC vehicles in accordance with the rules and regulations of the Pennsylvania Vehicle Code and maintain any issued equipment.
  • Perform vehicle traffic control when required.
  • Prepare and complete all mandatory training programs as per departmental guidelines.
  • Provides customer service to patients, families, visitors and staff and maintains a safe and secure environment through protection and enforcement of local laws, UPMC policies, procedures, rules and regulations.
  • Serve as a member of the fire response team and responds to various security-related alarms. Respond to emergency calls for assistance, and disasters.
  • Testify in legal proceedings as required.


  • High school graduate or equivalent required. 
  • Associate degree in Criminal Justice preferred. 
  • One year experience in safety, security, law enforcement or related field preferred.  
  • Excellent customer service skills required to handle all levels of personnel, patients, and visitors.  
  • High level of integrity required for handling sensitive/confidential UPMC information. 
  • Ability to defuse and handle distraught or hostile person(s) in a professional manner required. 
  • Good oral, written, and interpersonal communication skills.  
  • Good interpersonal skills; able to deal with stress and potentially dangerous conflict situations.  
  • All applicants will be subject to a thorough background and criminal record check. 
  • Must be available for all shifts.  
  • Guards/Officers are required to wear a bullet proof vest
Licensure, Certifications, and Clearances:
  • Act 235 with Firearms or Act 235 without Firearms
  • Act 34 Criminal Clearance
  • Basic Life Support or Cardio Pulmonary Resuscitation
  • Driver's License
  • UPMC Physical Fitness Standard

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $0 / hour

Union Position: Yes

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