Job Description

Job Title: Broker Manager - North & South Central PA
Job ID: 773557
Status: Full-Time
Regular/Temporary: Regular
Hours: Daylight
Shift: Day Job
Facility: UPMC Health Plan
Department: Medicare & SNP Sales
Location: , PA


The Broker Manager Representative, (BMR) recruits, trains, and manages the activities of UPMC for Life contracted Brokers who sell Medicare Advantage products in return for commission.


The BMR prospects new licensed insurance agents in collaboration with UPMC for Life, will recruit, train, and coach all assigned agents to sell UPMC for Life Medicare Advantage plans and assist with increasing sales production. They will receive a monthly sales target/ goal that are coordinated with sales territory and develop, implement, and manage strategies and programs for all groups to ensure retirees becoming eligible for Medicare are appropriately marketed UPMC coverage. They will increase critical account membership penetration according to the annual marketing and sales plan, identify sales opportunities to expand penetration by analyzing competitor trends and conducting quarterly business reviews, as well as manage critical accounts by directing group open enrollment activities with particular consideration for expense relative to outcome.


*There are 2 roles available:  one location will be in Northern Pennsylvania and the other in South Central Pennsylvania/Harrisburg area.



  • Demonstrate leadership skills that will position the Broker team's success.
  • Ability to develop and maintain credibility in the market place.
  • Demonstrate success in selling to the senior market.
  • Develop sound business implementation strategies to achieve sales goals outlined in the annual marketing plan.
  • Drive individual sales through a team of outside appointed agents to achieve and/or exceed monthly sales target/goal.
  • Increase enrollment penetration in critical regions according to the marketing plan.
  • Know and effectively communicate the major competitive advantages.
  • Manage assigned team of agents.
  • Manage ongoing sales relationships with agents and General Agencies.
  • Monitor and be held accountable for sales activities for their agents to make certain all CMS (Centers for Medicare & Medicaid Services) and UPMC Health Plan rules and regulations are adhered to.
  • Provide management with various reports and evaluations of their agent's sales and activity.
  • Train and develop agents to ensure all leads are attended to in an appropriate time and fashion.



  • B.A. degree or equivalent industry experience required.
  • Three (3) years of successful health care sales and/or account management experience required.
  • Medicare experience highly preferred
  • Demonstrate strong work ethic that will help position teams success.
  • Manage internal and external resources.
  • Ability to develop and maintain credibility in the market place.
  • Ability to develop interdepartmental relationships.
  • Excellent organizational and analytical skills.
  • Ability to multi-task.
  • Excellent communication (written and presentation) skills.
  • Proficiency in IKA system and Microsoft Office.
  • Ability to effectively work with and take direction from Management.
  • Desire to continue upward progression within organization.

    Licensure, Certifications, and Clearances:
    Pennsylvania Producer License Required

    UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $24.99 to $43.25 / hour

Union Position: No

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