Job Description

Job Title: Office Assistant II - Wellsboro
Job ID: 775954
Status: Full-Time
Regular/Temporary: Regular
Hours: Office Hrs: Mon 7:30-7 T-Th 7-7 Fri 7-5 Sat 8-4:30
Shift: Day Job
Facility: UPMC Susquehanna Soldiers + Sailors
Department: NP Wellsboro Health Ctr
Location: 7 Water Street, Wellsboro PA 16901

Description

Responsible for making and scheduling patient appointments in an efficient and timely manner. Assists clients in person and on the phone, providing information and communicating with various departments. Obtains and enters complete demographic and insurance information.

Responsibilities:
  • Answer questions regarding patient appointments and testing. Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
  • Assist physicians with transcription and dictation issues/concerns, and review process for accuracy
  • Assist with inpatient billing process.
  • Completes necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing. Maintain a clean, orderly waiting area including beverage area and reading materials.
  • Identify stock levels of office supplies and assist with ordering/inventory management.
  • Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed. Answer telephone, screens calls, takes messages and provides information in a courteous manner.
  • Process medical records release requests.
  • Schedule diagnostic testing and obtain insurance authorizations, verifications, and referrals in a timely fashion
  • Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks. Schedule, coordinate and reschedule patient appointments. Relay necessary messages to staff and providers.
  • Verify necessary information and records in the medical record and computerized scheduling system. Prepare patient charts for upcoming appointments.

Qualifications

  • High school diploma or GED required.
  • Three years of work experience required, preferably in a medical office setting.
  • Knowledge of medical terminology preferred.
  • Word processing and computer experience required.
Licensure, Certifications, and Clearances:
  • Act 33 Child Clearance with Renewal
  • Act 34 Criminal Clearance with Renewal
  • Act 73 FBI Clearance
UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $14.98 to $22.48 / hour

Union Position: No

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