Job Description

Job Title: Manager, Special Projects (Camp Hill, PA)
Job ID: 778848
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: Community Care Behavioral Hlth
Department: Administration-Satellite
Location: 1200 Camp Hill Bypass, Camp Hill PA 17011


UPMC has an exciting opportunity for a full-time Manager of Special Projects.  This is a Monday through Friday daylight role (8:30 a.m. – 5:00 p.m.) and will be based out of the Camp Hill, PA office location. This position will support the Administration department within the Community Care Behavioral Health (CCBH) business unit.

The role will require approximately 25% travel throughout the York/Adams/Berk counties. 

Experience developing and managing large-scale projects and/or managing requests for proposals (RFPs) is preferred. The ability to interpret and disseminate data is also highly preferred. 

The Manager, Special Projects is responsible for managing all new and ongoing projects to include Value-Based Programs as determined by the York/Adams/Berk HealthChoices programs. This person will coordinate multiple projects at once. The position reports to the Capital Region Regional Director with support provided by the senior management team of the organization.


  • Assist with the development and overall management of several large-scale projects and initiatives related to improving the overall experience for Medicaid members within the behavioral health system.
  • Assist with training responsibilities for providers, Members, and staff on identified issues.
  • Communicate information about identified projects to other members of the organization through meetings, training, and educational forums.
  • Coordinate collection and completion of all necessary material.
  • Ensure all applicable NCQA, URAC, DHS and other regulatory standards are met.
  • Inform senior management of items that are completed and pending.
  • Lead efforts to complete Quality Improvement Activity summaries of these activities.
  • Responsible for closely monitoring the organization's progress toward the goals and identifying areas where progress and lack of progress is occurring.
  • Work closely and collaboratively with internal multidisciplinary team.


  • Bachelors degree or RN license. 
  • 4 years of operations and/or clinical experience required. 
  • Masters degree preferred. 
  • Demonstrated experience with Quality and/or operations activities. 
  • Experience in managed care preferred. 
  • Ability to maintain effective professional liaison with all levels of executive and management staff. 
  • Excellent clinical, written, and oral communication skills. 
  • Independent problem solving based on sophisticated knowledge of relevant monitoring standards and clinically pertinent issues related to the planning, implementation, and evaluation of the identified projects. 
  • Ability to propose and implement creative solutions to identified trends or problem areas with recommendations for improvement. 
  • Responsiveness to deadlines and has work completed on or before deadline 95%of the time. 
  • Demonstrated knowledge of identified projects.

Licensure, Certifications, and Clearances:

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $27.43 to $46.22 / hour

Union Position: No

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