Job Description

Job Title: Manager, Food Services (Childrens Hospital of Pittsburgh of UPMC)
Job ID: 778906
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: Children's Hospital of Pgh
Department: CHP Starbucks
Location: 4401 Penn Avenue, Pittsburgh PA 15224


Manage and engage associates in the food and nutrition operations with focus on patient, customer and associate safety and satisfaction. Responsible for the management of food service systems that provide nutritious and high quality, safe food. Maintain cleanliness and sanitation of food service areas and equipment. Prepare work and vacation schedules, perform competency checks, inspect job flows and determine work assignments by position. Train, coach and direct associates in reporting area.  This position will be 7 am - 5 pm, Monday thru Friday.  This position could also include other shift times, depending on the needs of the department.  Candidates will be required to have flexibility when scheduling. 

  • Directs and mentors students
  • Directs and supervises the daily food service operations compliance according to HACCP and regulatory requirements
  • Implements and maintains monitors tools/mechanisms to perform operational analysis to achieve successful outcomes
  • Maintains the electronic food and nutrition services tools provided and keeps up with updates and changes to ensure the highest percent of accuracy
  • Manages and controls resources and materials to ensure quality and adequacy fo supply
  • Manages and maintains the food service systems that provide for high quality, high satisfaction outcomes.
  • Performs annual customer service training for all front and back of house associates as appropriate
  • Plans and implements programs/activities to meet the needs of patients/customers in accordance to budgetary expectations and quality assurance standards
  • Plans, controls and monitors budget standards and expectations by maintaining expenses and man-hour utilization
  • Provides daily huddles, regular in service and continued education opportunities for all facilities food and nutrition staff
  • Supervises the recruitment, hiring, and training of workforce; assures competency of personnel through approved hospital mechanisms.


  • HS Diploma/GED required, Bachelors preferred
  • 4 years relevant experience required
  • 2 years relevant leadership experience required
  • Must be able to accommodate flexible scheduling including weekends and holidays
  • Good oral/written communication skills

Licensure, Certifications, and Clearances:
Allegheny County Health Dept or Servsafe certification required within 6 months of hire

  • Act 31 Clearance
  • Act 33 Child Clearance with Renewal
  • Act 34 Criminal Clearance with Renewal
  • Act 73 FBI Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $23.28 to $40.28 / hour

Union Position: No

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