Job Description

Job Title: Health Information Management (HIM) Technician
Job ID: 81749623
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: UPMC Altoona
Department: Health Information Mgmt
Location: , Altoona PA



Full Time – Daylight 

This is a union position.

Date Posted:  8/15/2019

At UPMC, we rely on our over 80,000 employees to enrich the lives of the community around us. Every member of our team is a vital factor in innovating the health care industry. Every employee is responsible for creating a motivating, rewarding culture. We have a vision for every person at UPMC, and we’re looking to hire a Health Information Management (HIM) Technician to join us in creating life changing medicine. 

In this role, one will perform duties such as the retrieval, distribution, and filing of medical record information needed for patient care, finance, research, legal, and filing/scanning purposes. In addition, one will perform regular maintenance of medical records (paper or electronic). Some examples include purging/pulling inactive medical records according to retention policy, shifting of permanent files as necessary to allow for an efficient and accurate filing system, repairing of medical records, and utilizing imaging systems. 

This position has a rotating schedule every third week.  Week one and two are Tuesday through Saturday from 9:00am to 5:30pm and the third week is Monday through Friday from 9:00am to 5:30pm.    It is located in Altoona, PA.  We invite you to explore this opportunity and apply today! 

  • Answer telephone promptly and courteously; provide assistance as needed and route callers to the appropriate destination or manager for more assistance when necessary.
  • Retrieve discharged records from all patient units and clinical areas per schedule.
  • Meet productivity standards for all job tasks associated with the scanning process
  • Ensure appropriate release of information procedures are followed as required by UPMC policies, State and Federal confidentiality regulations.
  • Reconcile daily inpatient, same day surgery and emergency department accounts utilizing the appropriate procedures and applications. Follow up on all issues related to missing records and account issues.
  • Provide medical records and related information to customers per HIM department, Hospital and UPMC policy.
  • Respond to requests for records needed for patient transfers to external facilities; process requests utilizing standard procedures within required time-frames.
  • Prepare designated records and loose sheets for the scanning process. Scan records utilizing the Horizon Patient Folder (HPF) application, ensuring that the quality assurance process is followed.
  • Prepare scanned records for storage or destruction, internal or external to HIM.


  • High School diploma or equivalent is required
  • Computer/keyboarding skills required 
  • Ability to communicate professionally with customers 
  • Preferred: one year previous medical record department related experience preferred
  • General knowledge of Pennsylvania and federal HIPAA regulations regarding proper release of information procedures preferred 
  • Prior experience with document imaging systems and other healthcare computer applications preferred
  • Microsoft Office applications knowledge specifically Excel

Licensure, Certifications, and Clearances:
  • Act 34

  • UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

    Salary Range: $0 / hour

    Union Position: Yes

    Apply Current Employee?


    At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!


    UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.


    Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

    Learn more about working here and check out our policies and recent updates.

    UPMC Health Plan Named Best Places to Work for LGBTQ Equality in 2019

    UPMC Ranked #1 Best Places for Women and Diverse Managers in 2019

    Talent Network