Job Description

Job Title: ER/Clinical Secretary - Casual
Job ID: 28730683
Status: Casual
Regular/Temporary: Limited
Shift: Day Job
Facility: UPMC Altoona
Department: Emergency Dept
Location: , Altoona PA


UPMC has an exciting opportunity for a ER/Clinical Secretary position located at UPMC Altoona.  This is a casual position and hours will vary.

Functions as an Emergency Department team member by working with the nursing staff indirect and indirect nursing care of the patient. This includes but not limited to clerical duties, computer use, stocking, ordering of supplies, cleaning, data collection, patient transportation and public relations.


  • Places orders through Ibex documentation system. Answers telephone professionally and appropriate - 3 lines that override.
  • Laboratory - Labels print in ER. 
  • Assures blood work is completed with labels gone. 
  • Transporting specimens. 
  • Verify cath vs. clear void specimen. Abnormal results to physician immediately.
  • Consultations - notifies consults, documents time notified, monitors return calls for re-notification and for documentation.
  • EKG - places orders, charges all EKG's. 
  • Reviews all EKG's for name. If no name, must review all EKG's to assure and clarify name.
  • Assists in the orientation of all new Emergency Department staff: nursing, trauma assistants, and secretaries.
  • EKG - places orders, charges all EKG's. Reviews all EKG's for name. If no name, must review all EKG's to assure and clarify name.
  • Trauma - Responsible for trauma paging system and troubleshooting. 
  • Responsible for consulting physicians during traumas. 
  • Responsible for triaging patient into Ibex before documentation and orders can be completed. Notify air/ground transportation. 
  • Responsible for completing trauma response record
  • Department Orders - Responsible for clerical and clinical supplies ordering and stocking.
  • Radiology - Assures BUN/Creat are drawn or patient older than 65 years old that IV contrast may be needed. Call results to CT prior to scan. ID allergies when placing orders. Abnormal results to physician.
  • EMS Room - Responsible for stocking EMS pyxis, linen removal and dietary needs.
  • Demonstrates flexibility in response to increase of patient flow and emergency conditions and sets appropriate priorities.
  • Knowledge of Code Grey Protocol and activation.
  • Assist Patient Care when asked with : Transporting patients to CT. Assists in and out of bed to bathroom. Assists with food trays and patient/family needs. Assists on/off bedpans. Holding patient for treatments. Answers call bells. Assist with any other request.
  • Old Chart/Films - Need to assure records, films to floor; if not sent, transport of these things to floor.
  • EMS Radio - Responsible for assuring command sheets are on chart with correct name and information. Answers radio when available.



Education and Formal Training Required: 

  • Must be graduate from a medical secretarial program, medical assistant program.  2 year active EMS experience as EMT or EMT/P, or equivalent experience.
  • Experience Required: Non Specific abilities: 1.Adapt to constant change inherent in healthcare. 2.Maintain good working relationships with the Medical Staff, Administration and other departmental personnel who are involved in the care of patients.


Licensure, Certifications, and Clearances:

  • Act 34

  • UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities


    Salary Range: $13.73 to $20.98 / hour

    Union Position: No

    Apply Current Employee?


    At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!


    UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.


    Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

    Learn more about working here and check out our policies and recent updates.

    UPMC Health Plan Named Best Places to Work for LGBTQ Equality in 2019

    UPMC Ranked #1 Best Places for Women and Diverse Managers in 2019

    Talent Network