Job Description

Job Title: Manager, Operations (Magee-Womens Research Institute, Hamot)
Job ID: 80747410
Status: Full-Time
Regular/Temporary: Regular
Hours: Daylight
Shift: Day Job
Department: 8960 Biobank
Location: 300 Halket St, Pittsburgh PA 15213


The Magee Obstetric Maternal & Infant (MOMI) Database and Biobank was created to advance scientific understanding of maternal and infant health. We do this by partnering with thousands of women who provide information and specimens during their pregnancies and births. The Magee-Womens Research Institute (MWRI) is thrilled to expand the MOMI project, as well as other cutting-edge research, to UPMC Magee Hamot.

This role will be responsible for assisting with establishment and ongoing support of MWRI’s operations in Erie. The initial project will focus on building research infrastructure and capacity at UPMC Magee Hamot. Once MWRI Erie is operational, this position will be responsible for developing policies and procedures to support continued growth. Areas of focus will include but not be limited to facilities and infrastructure, human resources and personnel management, and development of a strong, collaborative environment that fosters research in Erie.

The ideal candidate will have strong interest in research, ability to work independently under tight deadlines, great interpersonal skills to building relationships, and good business knowledge to use as a resource when making decisions.

This position is grant funded.

Under the general direction of the Senior Director of Operations, the manager assumes responsibility for planning, directing, coordinating and managing assigned operations. As a member of the management team, responsibilities include planning and control activities, policy and procedure development and enforcement, staff development and evaluation including the day-to-day management of all technical operations, along with project oversight. Responsibilities also include working with vendors/partners, other UPMC staff on the development of software and implementation/training and temporary support of same.

  • Oversee facility operations, scientific and non-scientific equipment, and overall research infrastructure
  • Oversee the recruitment, selection, training and retention of competent staff to support the Operations team and Research Institute.
  • Promote professional self-education through internal and external seminars and classes; participate in continuing education programs, serve as instructor and mentor.
  • Protect the integrity and confidentiality of all data and information available and used through physical or electronic means.
  • Develop comprehensive goals, objectives and annual plans for department, administering policies and procedures with oversight of Senior Director of Operations.
  • Provide customer oriented services to both internal and external stakeholders.
  • Manage and mentor staff assigned as direct reports and conduct meaningful performance reviews in a timely manner.
  • Report status of projects and staff activity on a regular basis.
  • Participate in contract negotiations and re-negotiations with vendors to facilitate cost-savings. 
  • Work in conjunction with UPMC Supply Chain and other departments, when necessary.
  • Undertake special projects as directed by the Senior Director of Operations.
  • Act as point person for the department to assist in the management, coordination, and implementation of operations.
  • Evaluate processes on an on-going basis, analyze for efficiency and streamlining opportunities, and recommend and implement courses of action.
  • Direct operations, including business/strategic planning and development, execution, implementation and support.
  • Responsible for developing operating and capital budget projections relative to Operations and assessing impact of those projections upon goals/objectives.
  • Establish collaborative working relationships with executive management and UPMC as projects permit in order to meet the needs of the stakeholders and organization.
  • Deliver presentations on projects to management, peers and subordinates as required.
  • Make decisions and evaluate outcomes with adequate knowledge, information and consideration of stakeholders and member of the department.


  • Bachelor's degree in Business or related field 
  • Masters Degree preferred
  • 5-7 years of experience managing healthcare or research operations or equivalent 
  • Experience with Information Technology, Human Resources, Facilities Management or Project Management
  • Excellent written and verbal communications required making effective presentations to management, staff and other stakeholders
  • Leadership experience with Operations is required with prior management experience in Research Operations preferred 
  • Prior experience with budget responsibility, business planning and strategy development, client, project and personnel management is required 
  • Extensive problem-solving experience and management of information services and operational processes required
Licensure, Certifications, and Clearances:
  • Act 34
UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $31.82 to $54.34 / hour

Union Position: No

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