Job Description

Job Title: Crisis Clinician I
Job ID: 190000V8
Status: Full-Time
Regular/Temporary: Regular
Hours: Days & shifts will rotate
Shift: Rotating
Facility: Western Psychiatric Institute
Department:
Location: 333 North Braddock Avenue, Pittsburgh PA 15208

Description

Are you interested in building a rewarding career with a national leader in the treatment of mental health and addictive disorders?  UPMC Western Psychiatric Hospital is looking for passionate Crisis Clinicians to join our team at Re:solve Crisis Network!  Candidates must be able to work rotating days & shifts.  


We have openings in the following departments:

  • Mobile
  • Phones
  • Walk-in/Overnight


Purpose:
The Crisis Clinician I is responsible for assisting in the consumer service and clinical services. Primary responsibility is responding to mobile crisis calls from community professionals and persons within Allegheny county. This includes, but is not limited to, answering questions, obtaining clinical information and scheduling outpatient evaluations, responding to telephone crisis, and documentation of all duties previously mentioned.


Responsibilities:

  • Assist consumer in developing a crisis plan.
  • Provide follow-up services to consumers by phone and/or mobile visits.
  • Provide insight & knowledge of insurance programs, processes and able to obtain authorizations as needed.
  • Support consumer and negotiates appropriate referral services.
  • Work efficiently and independently in crisis setting.
  • Utilize specific techniques of motivational interviewing.
  • Provide crisis services in a community and/or office setting.
  • Provide supportive counseling to consumers to promote stability.
  • Complete consumer/family crisis assessments (face to face and telephone).
  • Manage crisis situations effectively using positive approaches.
  • Meet standards for documentation and completes all required paperwork.

Qualifications

  • Bachelor's degree in Psychology, Counseling or Social Work with three (3) years of clinical experience required. 
OR
  • Master's degree in Psychology, Counseling or Social Work required. 
  • Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience. 
  • Work history that includes phone triage, as well as an in depth knowledge and proven skill at doing psychiatric assessments.
  • Experience in mental health crisis intervention, case management, or in home therapy preferred.
  • Excellent, recovery-oriented interpersonal relations.
  • Ability to work shifts, weekends, holidays, and to assume on call responsibilities.
  • May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients. Transportation of medication is limited from one department to another.


Licensure, Certifications, and Clearances:

  • Cardiopulmonary Resuscitation (CPR)

  • Comprehensive Crisis Management (CCMC)
  • Driver's License required for some departments
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance
  • OAPSA


UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $18.79 to $31.23 / hour

Union Position: No

Apply Current Employee?

UPMC VALUES

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

QUALITY & SAFETY
DIGNITY & RESPECT
CARING & LISTENING
RESPONSIBILITY & INTEGRITY
EXCELLENCE & INNOVATION

UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.


WORKING HERE



Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

Learn more about working here and check out our policies and recent updates.

UPMC Health Plan Named Best Places to Work for LGBTQ Equality in 2019


UPMC Ranked #1 Best Places for Women and Diverse Managers in 2019

Share:
Talent Network