Job Description

Job Title: Clinical Outcomes Analyst (Statistics)
Job ID: 90113351
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Department: Center Quality Imp-Innov
Location: 4601 Baum Boulevard, Pittsburgh PA 15213


Job Summary:

Do you have a background in statistics? Are you interested in a career in the healthcare industry? This is a great opportunity for talented candidates who are enthusiastic about using their statistical analysis skills to make a difference in the world of health care. UPMC Corporate Quality is hiring a Clinical Outcomes Analyst to support the Center for Quality Improvement and Innovation during standard business hours. 

The Clinical Outcomes Analyst is responsible for comprehensive analysis of data and information for various UPMC HP products. The Clinical Outcomes Analyst takes a leadership role in the development, enhancement, documentation, and communication of identified variances. To successfully perform the role, the Clinical Outcomes Analyst must understand the causes of clinical trends and anomalies, and the financial impact of those trends. The Clinical Outcomes Analyst must also have the ability to translate program goals and objectives into testable hypotheses. The Clinical Outcomes Analyst will also serve as a process expert and provide training and support to other Business Analysis staff as needed.  

The Clinical Outcomes Analyst may assume supervisory support as needed, and therefore must have the ability to mentor and develop junior staff members. The Clinical Outcomes Analyst must use their knowledge and expert understanding of financial, clinical and other information generated by numerous sources to identify opportunities to improve clinical performance. Furthermore, the position requires the ability to articulate these opportunities to internal and external audiences in both oral and written format, implement the solutions, and track and monitor progress. These functions must be done while also weighing the practical considerations and potential barriers that must be overcome to successfully implement new programs and processes.

  • Construct business cases based on analyses of data.
  • Monitor UPMC Health Plan operating performance against regional, national and international benchmarks.
  • Manage routine & special projects which may require oversight of other departments' work and coordination of a wide variety of functions.
  • Maintains policies and procedures of the team/department.
  • Execute analytic plans for program evaluation, feasibility studies, and research studies as needed.
  • Identify trends in expenses, utilization, medical quality, and other areas.
  • Implement and monitor effectiveness of these solutions.
  • Identifies departmental needs and reports to management as appropriate.
  • Prepares and distributes work assignments.
  • Oversee and provide guidance to peers and serve as reference point for questions on day-to-day basis.
  • Coordinates the orientation of new staff members.
  • Develops and maintains working relationships with internal Health Plan departments, and external contacts as appropriate.
  • Investigate variances and derive solutions to cost increases and quality issues.
  • Perform statistical analyses, and then be able to explain this analysis to a non-technical audience of both internal and external customers including senior management.
  • Perform cost/benefit analysis.
  • Performs peer reviews as requested.
  • Reports staff productivity on a weekly, monthly and quarterly basis.
  • Meet deadlines and turnaround times set by managers and department director.


  • Advanced degree in economics, mathematics, statistics, biostatistics, epidemiology, health care management or a related field; master's degree preferred. Extensive related experience will be considered. 
  • Minimum of seven years experience in epidemiological analysis, medical analysis, or implementation and oversight of models related to health services research and/or medical information program. 
  • Experience in health care insurance or health care industry preferred, but those with relevant experience in other industries will be considered. 
  • Superior computer skills are a given, with expert knowledge in SAS, SQL, Excel and other financial & statistical software packages. 
  • Prior experience leading/supervising staff essential. 
  • Incumbent must demonstrate a high degree of professionalism, enthusiasm, autonomy and initiative on a daily basis. 
  • Ability to work in a fast-paced environment a must. 
  • Will need to manage multiple tasks and projects, and forge strong interpersonal relationships within the department, with other departments, and with external audiences. 
  • Attention to detail is critical to the success of this position, with demonstrated competency in customer orientation and the ability to deal with ambiguity. 
  • Excellent project management, planning, communication, documentation, organizational, analytical, and problem solving abilities required. 
  • Advanced mathematical skills including statistics required. 
  • Ability to interpret and summarize results of various analyses in a timely and meaningful way. 
  •  Ability to effectively approach problem solving.  
  • Ability to design programs for the analysis of complicated scenarios. 
  • Ability to monitor project progress and communicate interim and final results to senior management.
  •  Ability to re-engineer processes to positively impact productivity in terms of timeliness and accuracy.  
  • Ability to analyze clinical results and to comprehend forecasting models. 

Licensure, Certifications, and Clearances:

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $29.22 to $49.32 / hour

Union Position: No

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