Job Description

Job Title: Systems Analyst - Expert (Oracle E-Business Suite)
Job ID: 04627542
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Department: ISD Fin Materials Mgmt Sup
Location: 600 Grant St, Pittsburgh PA 15219



Under the general direction of the management team, the Systems Analyst - Expert requires a high degree of managerial and/or technical expertise in a designated area with experienced management and/or technical, analytical capabilities, ability to perform and manage all tasks required to providing services to meet client IT and business needs within budget and targeted deadlines. Serves as a mentor for other analysts.


  • Project Management - Manage multiple complex projects independently. Facilitate full project management life cycle independently. Mentor less experienced team members on aspects of project management. Prioritize projects. Update all project management and time tracking tools accordingly.
  • Self-Development - Responsible for continuous self-study, trainings, partnering with management, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. Seeks feedback from management for development and effectively incorporates feedback into work and behaviors.
  • SDLC (System Development Life Cycle) - Define how to use different System Development Life Cycles independently. Establish processes around SDLC?s. Communicate processes to team.
  • Process Improvement - Ownership over process improvement. Successfully implements processes. Recognize opportunity for process improvement. Makes expert recommendations on process improvement.
  • Data Quality - Maintain data quality at all times.
  • Documentation - Create detail oriented documentation for new and complex processes. Responsible for quality and validity of documentation. Extract and document customer/business requirements and needs for use by enterprise architecture and engineering teams (network, system, and software).
  • Vendor Relationships - Interact with vendor (technical issues, project initiatives) independently as necessary. Act as a point person for issue escalation.
  • Report Writing/Analysis - Write and analyze complex reports. Make modifications to complex reports. Mentor less experienced team members. Communicate with the business/act as a Business Analyst. Ensure data governance is involved when necessary.
  • Interactions with Others - Successfully completes projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approach when necessary. Mentors less experienced staff.
  • End User Training - Responsible for all training content. Manage onboarding programs for super users, as necessary. Facilitate training sessions as necessary. Provides continuing education for team members.
  • Data Confidentiality/Security - Maintain confidentiality of sensitive information at all times.
  • Second and Third Level Support (Including Maintenance Activities) - Independently triage and resolve Level 2 and Level 3 issues. Act as a mentor for all level staff in resolution of Level 2 and Level 3 issues. Manage complex support events. Conduct effective problem management activities.
  • Application Upgrades and Implementations - Evaluates impact and coordinated efforts across multiple platforms. Identify new functionality and /or hardware requirements. Creates test plans. Responsible for review and validation of functionality. Report back any problems. Create and/or manage cutover plans including downtime, etc.
  • Communication - Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects.
  • System Integration - Responsible for coordination of tasks and resources related to system integration, validation of testing and implementation.



  • Typically has 10+ years experience with modern technology and application support through education or practical experience.
  • Highly driven and self-motivated to exceed expectations.
  • Ability to work independently and in a team based environment.
  • Effective in mentoring and leading less experienced team members.
  • Demonstrates thorough understanding of information technology fundamental tools and concepts (SDLC) of one of the information technology professional disciplines and applies that understanding to make independent practical contributions to IT work within a UPMC department or function.
  • Completes on-going training on-the-job, through courses, self-study, certifications and/or advanced degrees to maintain and enhance technical and business capabilities.

Preferred Experience:

  • Must have expertise in technical development with Oracle E-Business Suite utilizing:
    • Oracle Workflow
    • Oracle Designer
    • Oracle Forms Builder
    • Oracle Reports Builder
    • Oracle PL/SQL Development

Salary Range: $41.14 to $66.90 / hour

Union Position: No

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