Job Description

Job Title: Team Leader, Starbucks- part-time (UPMC Children's Hospital of Pittsburgh)
Job ID: 58516435
Status: Part-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility: Children's Hospital of Pgh
Department: 84077 CHP Starbucks
Location: 4401 Penn Avenue, Pittsburgh PA 15224

Description

Purpose:
Support the Food Service Supervisor in all aspects of the daily operation, with emphasis on the training and development of food service associates.

Responsibilities:
  • Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.
  • Oversee security of inventory and cash revenues.
  • Orient, train, and coach new team members as per department guidelines.
  • Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
  • Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
  • Perform routine competency checks on associate performance with appropriate follow-through.
  • Conduct and document service recovery on all customer complaints as per operational guidelines.
  • Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.
  • Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.

Qualifications

  • HS Diploma/GED preferred
  • 2 years relevant experience required

Licensure, Certifications, and Clearances:
Obtain Servsafe or Professional Food Safety Manager Certification (ACHD) or Allegheny County Health Dept within 6 months of hire date.

  • Act 31 Child Abuse Reporting
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance

  • UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

    Salary Range: $14.61 to $22.93 / hour

    Union Position: No

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