Job Description

Job Title: Director, Government Product Analytics - STARs
Job ID: 92104820
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: UPMC Health Plan
Department: Medicare/SNP STARS
Location: 600 Grant St, Pittsburgh PA 15219


Responsible for all aspects of comprehensive analysis of data and information for government products. Responsible for team of Business Analysts who perform day to day financial and product analyses. The Director, Government Products Analytics takes a leadership role in the enhancement, development, documentation, and communication of identified variances. To successfully perform this role, the Director must understand the causes of financial & clinical trends and anomalies as well as strategic positioning. Maintains direct accountability for reporting, financial or market analysis, planning and budgets. This position will manage the organization of all data and information gathered to support, and monitor the performance of the Health Plan's initiatives in accordance with company requirements and customer expectations. The Director, Government Products Analytics has knowledge and expert understanding of financial, clinical and other information generated by numerous sources to identify opportunities to improve clinical and financial performance and develop budgets. Furthermore, the position requires the ability to articulate these opportunities to internal and external audiences, implement the solutions, and track and monitor progress. These functions must be done while also weighing the practical considerations and potential barriers that exist when successfully implementing new programs and processes.

  • Monitor UPMC Health Plan operating performance against regional, national and international benchmarks.
  • Mentor varying levels of Business Analysts
  • Partner with subject matter experts in Finance, Operations, Clinical, Pharmacy, Sales/Marketing, and other areas to develop analyses and recommendations.
  • Support development of training / mentoring curriculum that teaches varying levels of analysts how to effectively analyze and present recommendations and demonstrate value.
  • Implement and monitor effectiveness of analysis and recommendations.
  • Responsible for all analytical supporting functions of the government product lines; including (but not limited to): Pay for Performance design, pricing, implementation and evaluation; Care and Disease Management program modeling, vendor relationships, HEDIS and quality care initiatives; gain sharing opportunities, forecasting, other clinical initiatives; pharmacy reporting, benefit design, enrollment, etc.
  • Identify trends, investigate variances, and derive solutions to cost increases and quality issues.
  • Develop, monitor and oversee product performance, including reporting that integrates government product data as necessary.
  • Inform and advise management of government products of current trends, issues, problems and activities in functional areas, and develops and implements appropriate interventions to facilitate problem resolution and policy making in conjunction with changes resulting from corporate and ISD direction, as well as Healthcare Reform.
  • Lead the analysis of claims experience, utilization, quality, membership and other statistics for all facets of the UPMC Health Plan resulting in recommendations that improve performance and demonstrate value.
  • Participate in the development and implementation of the government products strategic business plans and project plans to achieve Health Plan objectives.
  • Develop a library of standard analytical reports for internal use and presentation to external customers to support analysis and recommendations.
  • Support the UPMC Health Plan through timely and responsive research and analysis.


  • Bachelor's degree in business, public health, mathematics, statistics, healthcare, management or related field required, Master's degree in these same areas preferred.
  • Minimum of five years' experience in managed care and/or Medicaid, Medicare, or long-term services and supports.
  • Superior computer skills including Microsoft Access, Microsoft Excel, SAS, Crystal Reports, SQL, Toad, and other financial & statistical software packages.
  • Minimum of five years supervisory/management experience required
  • Strong prioritization and project management skills as well as in-depth healthcare business knowledge combined with thorough understanding of analysis and presentation, underlying business processes and the ability to assess how process changes impact organizational performance
  • Ability to proactively prioritize time-sensitive requests for information with finite resource.
  • Ability to negotiate effectively with other departments / divisions for knowledge transfer, influence and coach decision makers vis a vis best approaches, interpret results and advise internal customers on underlying trends / potential causes as well as recommended course of action
  • Person must demonstrate a high degree of professionalism, enthusiasm and initiative on a daily basis
  • Ability to work in a fast-paced environment a must
  • Attention to detail is critical to the success of this position, with demonstrated competency in customer orientation and the ability to deal with ambiguity
  • Strong leadership skills and independent judgment and decision-making ability

Licensure, Certifications, and Clearances:

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $0 / hour

Union Position: No

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