Job Description

Job Title: Systems Analyst - Inter
Job ID: 21735218
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: Community Care Behavioral Hlth
Department: Decision Support
Location: 339 Sixth Avenue, Pittsburgh PA 15222



Under the general direction of the management team and senior staff, this intermediate level position provides analytical and/or programming services, defining requirements, developing and/or maintaining computer applications/systems, and providing services to meet client IT and business needs.


  • Business Requirements and Process Analysis - Writes business requirements and designs specific modules or programs within a larger system under direction of an experienced Analyst.
  • Operations Analysis - Independently evaluates documents operational performance, diagnoses issues/incidents, completes service requests/problem resolution for basic / most common business systems or processes.
  • Documents existing workflow/current business processes. Assists in completing service requests. Observes joint application development sessions.
  • Assure quality of information through business case and application level testing; validate test results to initial business needs
  • Highly motivated to apply process improvement (CMMI) to increase product and service quality to achieve business objectives.
  • Provide service to the Prodigo Solutions client community, while protecting the integrity and confidentiality of all data and information through physical and electronic measures.
  • Assist with the design and documentation of system functional requirements in formats to facilitate the development of deliverables such as Request for Proposals and/or Information, custom development efforts, project based planning documents such as scope documents and client services communication.
  • Systems Analysis - Drafts technical requirements and designs specific modules or programs within a larger system under direction of an experienced Systems Analyst. Assists with creating prototype designs for low-risk projects. Documents existing workflow/current business processes. May use CASE tools.
  • Systems Integration - Understands and uses data structures, data extraction techniques, and job submission procedures and has the ability to apply them in the development of solutions to systems through the writing of basic system specifications.
  • Design and document system level, IS operations level, and end user level procedures to support business applications.
  • Uses basic analytical methods to analyze and streamline business processes.
  • Provide ongoing troubleshooting, support, and maintenance of production applications; including 24/7 on call coverage.
  • Evaluate and document client needs/business operational processes including current process analysis and proposed revisions to optimize business processes


  • Typically has completed a four-year academic degree including courses in computer programming, systems analysis, system development, or systems engineering OR has acquired Core IT skills and knowledge via practical experience.
  • 3 years of experience as a System Analyst strongly preferred
  • Has advanced knowledge base for an IT professional.
  • Has advanced IT principles and analytical rules that guide their application in practical situations.
  • Able to perform moderate IT procedures and protocols.

Preferred Skills:

  • SQL
  • Oracle
  • SAS
  • SDLC (Analyze ,Design, Build and Test experience) 

Salary Range: $30.01 to $45.61 / hour

Union Position: No

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