Job Description

Job Title: Hostess Diet Clerk (Altoona)
Job ID: 31234993
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Rotating
Facility: UPMC Altoona
Department: Nutrition Services
Location: , Altoona PA

Description

Full Time - Rotating

This is a union position.

Posted:  10/19/2019

 

Have you always wanted to get your healthcare career started?  Are you interested in a position that offers terrific benefits and opportunities to grow?  Do you enjoy working "hands on" in a team environment?  Then you may be a perfect fit for our role in the Nutrition Services Department at UPMC Altoona.

 

UPMC Altoona is currently looking for a full time Hostess Diet Clerk to fill a rotating shift. This position will work rotating weekends and holidays.

 


Purpose:

Responsible for patient food service on assigned units; menu selections, tray assembly, tray delivery and pick up, special requests, and in-between meal food delivery.

Responsibilities:
  • Visits patients after tray delivery to ensure patients are satisfied with meals. Obtains any missing items and makes item substitutes as needed following diet restrictions.
  • Answers telephone promptly and courteously, and maintains free flowing accurate communication.
  • Responsible for delivering trays at meal times on assigned areas. Verifies prior to delivery two patient identifiers.
  • Greets patients with a smile. Addresses patients professionally (by name) and respects privacy.
  • Maintains an adequate inventory of diet office supplies.
  • Assists patients in selecting their menu choices. Enters food choices on iPad at patient bedside and enters food choices to Hospitality Suite from paper menus received from ICUs and Mental Health's units.
  • Inspects patient trays for accuracy and completeness.
  • Carries out other related activities as requested by supervisor or Clinical Dietitians to ensure quality patient care.
  • Takes inventory of tube feeding products on each nursing floor, sends appropriate amounts, and returns products that are not being used.
  • Pages supervisors and clinical dietitians when necessary to ensure timely relay of messages.
  • Receives and records on the attendance form information from Nutrition Services' personnel regarding sickness or lateness. Reports information to employee's supervisor on duty.
  • Picks up trays after patient completes meal. Empties all fluid containers before placing tray in cart for return. Makes sure cart is empty of clean trays prior to placing any dirty trays
  • Records I&Os as appropriate. Records foods eaten for calorie count on calorie count worksheet.

Qualifications

  • Must have a high school education. 
  • Previous customer service experience required. Must have an outgoing personality and able to deal with patients, visitors and staff in a positive, courteous, tactful and cooperative manner.  
  • Ability to use current technology and computer skills required.
  • Previous food service experience or patient care experience preferred.
  • Understanding of diet order/restrictions related to specific diets preferred.

Licensure, Certifications, and Clearances:
  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Salary Range: $0 / hour

    Union Position: Yes

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