Job Description

Job Title: Starbucks Barista - UPMC Presbyterian & UPMC Children's Hospital Opportunities
Job ID: 1900016Z
Regular/Temporary: Regular
Facility: UPMC Presbyterian
Department: Starbucks
Location: 200 Lothrop Street, Pittsburgh PA 15213


Our team is growing and we have a variety of Starbucks Barista opportunities available at our UPMC Presbyterian & UPMC Children's Hospital of Pittsburgh locations! We are looking to hire full time, flex full time, part time, and casual candidates to support our two locations. This position will have various shift times, and candidates will need to be there by 5:30am for some of these shifts. This position will also require weekend shifts as needed. 

Baristas prepare espresso drinks, smoothies and coolers based on customer requests and according to standards. Performs cashiering duties, maintains work station and stocks supplies as needed. For each and every guest create a memorable experience by providing fast, friendly and courteous service. Follows Starbucks standards by providing outstanding customer service through product knowledge.

  • Welcome questions and educate guests.
  • Make espresso drinks, smoothies and coolers that are delivered to the guest in less than three (3) minutes. Operate espresso machine and video screen. Identify each drink and delivery.
  • Performs cleaning tasks in accordance with store standards. 
  • Follows cash handling procedures and cash handling policies. Contributes to store profitability. Contributes to store goals for increasing sales and improving profits.
  • Learns and demonstrates creating the Starbucks experience. Offers customer demonstrations and samples using brewing equipment.
  • Discovers customer needs and appropriately suggest product with customers to enhance service and meet sales goals.
  • Prepare and produce all drinks to the Starbucks standard. Batch like drinks together. Keep quest areas clean. 
  • Respond to the customer needs and thank each customer. Demonstrates the Just Say "Yes" behavior by taking care of customers needs. 
  • Follows store policy and procedures.


  • HS Diploma/GED OR 1 YR previous job experience required in lieu of HS Diploma/GED
  • Ability to accurately count and perform basic mathematical function required.
  • Excellent customer service skills required.
  • Must have the ability to work as part of a team.
  • Effective communication skills required.
  • Ability to use Point of Service system required.
  • Previous cashier experience preferred.

Licensure, Certifications, and Clearances:
  • Act 34

  • UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

    Salary Range: $13.91 to $21.81 / hour

    Union Position: No

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