Job Description

Job Title: Clinical Director (Medical/Surgical Units, including a MSICU unit)
Job ID: 49341353
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: UPMC Mercy
Department: Nurse Administration
Location: 1400 Locust Street, Pittsburgh PA 15219


At UPMC Mercy, our mission is Mercy. Compassionate, Quality Care, and Reverance for All. Our vision, in partnership with the Catholic Church, will be a transforming and healing presence in the Pittsburgh region. Our health care providers and valued associates will deliver clinical and service excellence with an unwavering commitment to everyone we serve, especially those who are poor and vulnerable. Through our efforts, we will create healthier communities with enhanced access to care by providing a continuum of health care services, professional and community education, and tireless service to all.

Are you an experienced nurse leader looking for a unique opportunity to oversee inpatient nursing and critical care? Do you have an eye for process improvement and an obsession for the patient experience? Consider this fantastic opening at UPMC Mercy!

We are actively looking for a nursing Clinical Director to support several inpatient MSICU/ICU units and various medical and surgical units.

This position is accountable for achieving quality patient care through appropriate leadership and utilization of human and fiscal resources of our nursing units. As Clinical Director, you will be accountable for the development, effective operation and evaluation of your assigned units. A visionary leader, you should maintain knowledge of present and future trends, strategic benchmarking and innovative interventions.

Are you up for the challenge? Apply today!


• Achieves the outcomes of the organization in relation to core measures, regulatory influences, pay for performance, HCAPS, staff and customer satisfaction and identifies areas for ongoing growth and development. Conducts an analysis of clinical variance trends and directs programmatic activities which are congruent to and assists in achieving organization operational imperatives, and implements clinical practice changes. Collaborates with medical staff and key stakeholders to improve patient outcomes; set clinical quality priorities, recommend and implement professional improvements and initiatives and implement service line based patient safety initiatives. Identifies and participates in research activities; promotes and utilizes evidence based practice. Identifies appropriate risk assessment strategies and leads risk reduction strategies within service line.
• Assist with monitoring and revising processes related to patient flow.
• Assist with operations of staffing and patient placement.
• Demonstrates a philosophy of lifelong learning. Establishes and achieves professional standards for quality, legal, and ethical professional practice that is supported by regulatory guidelines and policies and procedures. Demonstrates ongoing departmental and personal development, coaches and advises direct reports and professional staff in the formulation of their professional development plan. Creates a structure and supports a shared governance model, facilitating staff involvement in decision making. Promotes the ongoing development of the Professional Practice Council. Promotes peer to peer accountability.
• Demonstrates the ability to create a shared vision; applies critical thinking skills and utilizes financial and quality data as well as conceptual and didactic knowledge in the development of the service line / program vision and operational plan. Conducts an analysis of areas of responsibilities, including strengths, opportunities, weaknesses and threats to define proactive processes and shares this information with the Vice President of Patient Care Services for development of an organizational strategic plan. Demonstrates initiative to address complex, high-risk problems and translates them into opportunities and challenges. Recognizes the need for a varied leadership style based on the situation and developmental stage of an individual or group. Enables individual contributions at all levels within their area of responsibility. Assumes a leadership role in the establishment of liaisons, networks and/or acquisition of resources to facilitate the growth and development of programs within the system and the community.
• Develops and maintains productive working relationships internally and externally by building teams and relationships through mentoring and modeling uplifting and positive communication. Integrates all team members into the team's work. Extends trust by acknowledging the contributions of others; listens first, creates transparency in communications, confronts reality, and clarifies expectations. Seeks opportunity to adopt best practice, eliminate duplication and maximize efficiency.
• Ensures a culture of caring by promoting and supporting decisions that are patient centered and within the framework of Relationship Based Care. Participates in professional organizations to enhance personal growth and facilitate collaborate relationships at a regional, national and international level. Demonstrates continuous improvement in patient, caregiver and physician satisfaction. Prepares , monitors, and achieves budgeted annual man-hours, expense and capital budget for responsible cost centers based on an analysis of needs of patients, clinical programs, staff and physicians. Directs program teams to function within scope of practice as defined by clinical discipline and job description. Develops and evaluates clinical systems and process that facilitate delivery of comprehensive patient/family care across the continuum.
• Work with capacity management personnel throughout the system.


• BSN required at time of hire or transfer into position.
• Masters degree in Nursing or related health care field required, either at time of hire/transfer, or must be enrolled in a program within one (1) year of hire/transfer date and completed within three (3) years of enrollment. (i.e. public health, informational technology, administration, etc.)
• Knowledge of clinical practice human resource management normally gained through a minimum of 5 years of progressively responsible experience in health care including supervision and leadership.
• Analytical ability necessary to evaluate staff, address and improve clinical and programmatic issues and devise solutions to complex problems.
• Leadership ability to develop staff, establish and maintain standards of performance within a national context for professional nursing practice and comply with administrative requirements.
• Superior interpersonal and communication skills sufficient to effectively create relationships to support a healing environment with patients, families, staff, physicians and hospital personnel including senior management in both written and verbal communication.

Licensure, Certifications, and Clearances:
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

• Registered Nurse (RN)
• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

Salary Range: $0 / hour

Union Position: No

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