Job Description

Job Title: Advanced Patient Care Technician - Emergency Referral Center
Job ID: 46587621
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Rotating
Facility: UPMC Mercy
Department: Emergency Referral Cntr
Location: 1400 Locust Street, Pittsburgh PA 15219

Description

Located in downtown Pittsburgh, UPMC Mercy is an urban facility full of opportunities for those looking to take the next step in their career!

We are currently hiring a full-time Advanced Patient Care Technician to support our Emergency Referral Center!

This position requires rotating shifts, which include nights, evenings, daylights and weekends.


The Evaluation and Referral Center (ERC) is an extension of UPMC Mercy’s emergency department. The ERC is a locked unit which provides a safe environment for patients seeking treatment for acute and/or chronic behavioral health or substance abuse disorders.  All patients are evaluated by our skilled clinicians to determine the appropriate level of care needed to address the patient’s present clinical crisis. Once disposition is determined, our staff facilitates admission, transfer, or discharge in collaboration with emergency department staff. We also assist the ED and community providers with involuntary commitments and offer guidance regarding alternatives to hospitalization when clinically indicated.
 
Patient Care Technicians (PCTs) are vital partners in the patient care provided at UPMC. They work on patient care units and perform a variety of important basic and advanced skills. They work closely and continuously with patients, partnering with nurses and other professionals, to make a big difference in how patients recover and experience their hospital stay. 

Responsibilities:

  • Suggests and supports changes within the department.
  • Assumes responsibility for assignment and views problems as challenges.
  • Demonstrates awareness of behavior on the efficient functioning of the department.
  • Supports department based projects and quality initiatives.
  • Constructively receives feedback and direction.
  • Identifies and communicates learning needs to the unit director.
  • Takes action to improve knowledge, skills and performance.
  • Requests assistance in planning and prioritizing activities as needed.
  • Participates in self-review as requested by the unit director.
  • Participates in project and committee work.
  • Strictly adheres to all policies and procedures relative to patient care and hospital related information.
  • Complies with safety policies and procedures including standard precautions.
  • Documents in the medical record according to established procedures.
  • Performs assigned work in a timely and productive manner.
  • Transports cardiac monitored patients within the hospital setting.
  • May insert foley catheters and perform straight catheterization as instructed by RN.
  • May perform IV insertion, removal and dressing change.
  • Completes department clerical functions as needed.
  • Performs the UPMC nursing core nursing assistant responsibilities (blood glucose, weights, vital signs, I&O, specimen collections and Foley care) AND has the employee successfully completed Basic arrhythmia class AND does the employee perform at least 4 of the following hospital identified tasks: phlebotomy, 12 lead EKG, simple dressing, Foley catheter removal, point of care testing, bladder scan, straight catheter, IV catheter removal, femoral hemostasis, or IV insertion.
  • Provides patient care including assisting with patient procedures and activities of daily living.
  • Assists with physical, respiratory and cardiopulmonary therapies.
  • Provides feedback to the RN regarding patient care and reports changes in patient status.
  • Provides instruction to patients and their families under the direction of the RN.
  • May apply, monitor and remove patient restraints as per physician or hospital protocol.
  • Assures equipment malfunctions are reported to the appropriate department.
  • Establishes appropriate and effective communication with other departments.
  • Establishes professional and respectful interpersonal relationships.
  • Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays and transporting patients.
  • Demonstrates the ability to communicate clearly and effectively with all members of the health care team.
  • Demonstrate understanding of cultural diversity, horizontal violence and impairment in the health professions.
  • Cares for patients and self by supporting safety in the workplace.
  • Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues.

Qualifications

  • High school diploma or equivalent.
  • Previous Patient Care Technician experience strongly preferred.
  • If no previous hospital or pre-hospital training, successful completion of UPMC patient care technician class OR successful completion of first year of clinical work in a nursing program.
  • Successful completion of basic information system training. 
  • Microcomputer experience preferred.Ability to effectively communicate both orally and in writing.
  • Nursing Student that has completed one clinical rotation preferred
  • Emergency Medical Technician (EMT) or Paramedic or currently enrolled in an EMT or Paramedic program preferred.
  • Successful completion of a basic arrhythmia course and annual competency required
  • May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients. Transportation of medication is limited from one department to another.

Licensure, Certifications, and Clearances:
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hireACLS preferred

  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Salary Range: $14.97 to $23.54 / hour

    Union Position: No

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    UPMC VALUES

    At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

    QUALITY & SAFETY
    DIGNITY & RESPECT
    CARING & LISTENING
    RESPONSIBILITY & INTEGRITY
    EXCELLENCE & INNOVATION

    UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.


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