Job Description

Job Title: Practice Manager
Job ID: 42765628
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility:
Department: 65062 POP10 MED Renal Electrolyte
Location: 3708 Fifth Avenue, Pittsburgh PA 15213

Description

University of Pittsburgh Physicians is seeking a full-time Practice Manager to support the Renal-Electrolyte Division at the Medical Arts Building in Oakland!

The Practice Manager is responsible for directing, supervising, and coordinating staff and operations at physician offices and clinic sites in order to provide quality, cost-effective care. This position oversees day-to-day operations of the clinic, manages staff at the clinic and practice, researches and implements process improvement initiatives, and handles finances for the clinic/practice.



Responsibilities:
  • Manages daily operations at physician offices and clinic sites, and coordinates work activities. 
  • Manages schedules and call-offs. 
  • Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
  • Manages all functions of the financial and patient management system at physician offices.
  • Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).
  • Integration of new physicians into practices.
  • Monitors and meets practice specific benchmarks, inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
  • Works with senior management to prepare budgets, and ensures operations are aligned with organizational objectives and meets performance and budget objectives.
  • Develops and maintains a patient-centric culture, centered around patient arrival and follow-up activities in line with the consumerism initiatives, if applicable.
  • Recruits, hires, trains, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
  • Identifies and resolves work problems to ensure quality patient service.
  • Communicates effectively with senior management and physicians, providing regular updates on operations.

Qualifications

  • Bachelor's Degree in Health or Business Administration AND three years of office management experience, including one year in a healthcare organization. 
  • OR Master's Degree in Health or Business Administration AND one year of office management experience in a healthcare organization. 
  • OR Associate's Degree in Health or Business Administration AND eight years of office management experience, including one year in a healthcare organization.
  • OR High School Diploma AND eight years of office management experience, including one year in a healthcare organization.
  • Working knowledge of EPIC software systems preferred.

Licensure, Certifications, and Clearances:
  • Act 34

  •  

    UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

    Salary Range: $27.43 to $46.22 / hour

    Union Position: No

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