Job Description

Job Title: Spiritual Counselor (Family Hospice)
Job ID: 76391158
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility:
Department: Hsp West Clergy IP
Location: 103 Yost Blvd., Pittsburgh PA 15221

Description

Are you looking for a rewarding career caring for patients and their families, as a part of the larger dedicated Family Hospice team of UPMC? This is the role for you! The hospice spiritual counselor provides counseling and guidance to patients, families and caregivers as an integral part of the healing team. Provides counseling and emotional support to the active and bereaved hospice patient/family, and caregivers without involving a particular creed, liturgy, or atheism. Acts as a liaison between the community clergy and hospice program.

 

This position will work out of the Mt. Lebanon Family Hospice main office, but travel to see patients across the greater Pittsburgh area.



Responsibilities:

  • Focuses on customer service and continually strives to perform the duties of the job in a manner that will result in optimal patient satisfaction.
  • Develops and maintains a resource group of clergy in order support the spiritual care needs of patients, families and caregivers.
  • Works with staff, clergy and community groups to enhance their understanding of the spiritual issues of patients, families and caregivers experiencing terminal illness and loss.
  • Provides direction and oversight for the bereavement program as applicable.
  • Attend compliance training and adhere to the organization standards of conduct, policies and procedures
  • Participates in the assessment of the patient's, families-, and caregiver's spiritual needs
  • Provides direct spiritual support to patients, families and caregivers according to their acceptance of spiritual counseling and in a manner consistent with the patient's, families' and caregivers' beliefs and desires
  • Possesses the ability to obtain and interpret information considering age specific needs
  • In cooperation with other members of the hospice team, conducts or makes arrangements for funeral or memorial services as per the patient's and families' wishes
  • Plays in integral role in the Bereavement Program in conjunction with professional, paraprofessional and volunteer staff.
  • 1. Makes all reasonable efforts to facilitate visits by local clergy, pastoral counselors, or other individuals who can support the patient's, families' or caregiver's spiritual needs according to the patients /families / caregivers desires
  • Plays an active role in the interdisciplinary team by ensuring that all team members are informed of the spiritual concerns of the hospice patient, family and caregivers Works constructively with the hospice Interdisciplinary Team to enhance the spiritual and emotional support provided to the patient, family and caregiver
  • Consults and coordinates services with other disciplines
  • Provides counseling/ spiritual support to members of the Interdisciplinary Team as needed
  • Performs duties and job responsibilities in a fashion which coincides with the service management philosophy of the organization towards patients, visitors, staff, peers, physicians and other departments within the organization
  • Identifies, develops and participates in process improvement opportunities within the hospice agency that will enhance the quality of the services provided
  • Participates in the planning and presentation of memorial services as applicable.
  • Identifies, investigates and recommends solutions to organization issues.
  • Proven ability to facilitate change.

 

Qualifications

  • A chaplain, clergy person, or someone with equivalent education, training, or experience who can provide spiritual care.
  • Ability to be open and flexible, ecumenical but not evangelistic in ministry.
  • Experience working with patients/families facing terminal illness/death.Knowledge of spiritual effects of terminal illness, grief, and loss.
  • Ability to work with and contribute to an Interdisciplinary Team (IDT).
  • Ability to convey and receive information in written or oral form without loss of important meaning and detail is required.
  • A reliable means of transportation is required.

    Licensure, Certifications, and Clearances:
  • Automotive Insurance
  • Driver's License
  • Act 33
  • Act 34
  • OAPSA

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Salary Range: $20.84 to $34.61 / hour

    Union Position: No

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