Job Description

Job Title: Senior Practice Manager
Job ID: 05987649
Status: Full-Time
Regular/Temporary: Management
Hours:
Shift: Day Job
Facility:
Department: Physician Network Admin
Location: 300 State Street, Erie PA 16507

Description

Do you have excellent communication skills, along with practice/operation management experience?  UPMC Hamot is currently hiring a Senior Practice Manager to manage all aspects of the practice operations to ensure quality patient care for the Physician Network Administration. 

 

Up for the challenge?  Apply today!

Responsibilities:

  • Monitor practice operations to identify areas for improvement, expansion of services, and potential new market areas.
  • Develop strategic plans for practices.
  • Serve as liaison to various UPMC departments and resources.
  • Communicate effectively with staff, physicians and peers through oral and written communications.
  • Ensure compliance with all UPMC policies and procedures.
  • Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
  • Serve as liaison for renovations, construction and building utilization with UPMC and outside construction services.
  • Review and evaluate the effectiveness of current procedures and plans with Office/Practice Manager and Physician to develop and implement new, more efficient systems and procedures as required to improve office operations.
  • Assist in physician relations as necessary.
  • Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
  • Supervise and oversee practice budgets.
  • Maintain knowledge initiatives as it relates to the operation of the practices.
  • Assist in the due diligence, practice valuations, contract negotiations and staffing as required.
  • Oversee and assist in the recruitment of staff and new practices.
  • Ensure appropriate and high quality staffing through the strategic placement of office coordinators, office and practice managers.

Qualifications

  • Bachelor's Degree in health or business administration and three years of office management experience including one year in a health care organization. OR
  • Master's Degree in health or business administration and 1 year of office management experience including one year in a health care organization. OR
  • Associate's Degree in health or business administration and 8 years of office management experience including one year in a health care organization. OR
  • High School Diploma and 8 years of office management experience including one year in a health care organization

    Licensure, Certifications, and Clearances:
  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Salary Range: $0 / hour

    Union Position: No

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