Job Description

Job Title: Practice Manager - CCP Altoona
Job ID: 11631805
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility: Children's Community Pediatrics
Department: ALTOONA
Location: 800 S. Logan Blvd., Hollidaysburg PA 16648

Description

UPMC Children’s Community Pediatrics is hiring a Full Time Practice Manager at the CCP Altoona office. This position will be working mainly weekday daylight shifts with some evening availability required as needed.

Purpose:

Responsible for directing, supervising and coordinating staff and operations at physician offices and clinic sites in order to provide quality, cost-effective care.

Responsibilities:
  • Manages daily operations at physician offices and clinic sites and coordinates work activities. Manages schedules and call-offs. Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
  • Manages all functions of the financial and patient management system at physician offices.
  • Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).
  • Integration of new physicians into CMI practices.
  • Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
  • Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.
  • Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
  • Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
  • Identifies and resolves work problems to ensure quality patient service.
  • Communicates effectively with senior management and physicians providing regular updates on operations.

Qualifications

  • Bachelor's Degree in health or business administration and three years of office management experience including one year in a health care organization.
  • OR Master's Degree in health or business administration and 1 year of office management experience including one year in a health care organization.
  • OR Associate's Degree in health or business administration and 8 years of office management experience including one year in a health care organization.
  • OR High School Diploma and 8 years of office management experience including one year in a health care organization.

Licensure, Certifications, and Clearances:
  • Act 31 Child Abuse Reporting
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Salary Range: $23.61 to $40.42 / hour

    Union Position: No

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