Job Description

Job Title: Operations Team Assistant
Job ID: 63840012
Status: Full-Time
Regular/Temporary: Regular
Hours: Monday to Friday
Shift: Day Job
Facility: Home Nursing Agency
Department: Operational Support
Location: 118 Ebony Road, Ebensburg PA 15931


Are you a professional interested in building a rewarding career? This is a great position for talented candidates who are enthusiastic about using their skills to make a difference in the world of health care. Join our team today!


Coordinate the clerical functions for the Operations Supervisor.

  • Track unreturned orders from the audits and Medicare billing lists. Identify and notify Operations Supervisor of incorrect physician and/or address. Obtain, opens and distributes mail.
  • Focus on customer service and continually strives to perform the duties of their job in a manner that will result in optimal patient satisfaction.
  • Track outstanding 485s and verbal orders by cross referencing outstanding 485s/verbal order reports and mails orders to physicians.
  • Print employee labels.
  • Attend compliance training and adhere to the organization standards of conduct, policies and procedures.
  • Assist Operations Supervisor with the weekly billing audits by sorting passed/failed bill register, completing demographic data on the audit forms and faxes orders to the physicians.
  • Print outstanding verbal orders, 485s, expiring certification reports, daily ingenerated visit reports, daily visit after discharge reports, daily Medicare 485/verbal order billing report and weekly OASIS report.
  • Identify, develop and participate in process improvement opportunities within the home health agency that will enhance the quality of the services we provide.
  • Utilize Horizon Homecare to log in verbal orders and 485s.
  • Perform duties and job responsibilities in a fashion which coincides with the service management philosophy of UPMC/Jefferson Regional Home Health, L.P. towards patients, visitors, staff, peers, physicians and other departments within the organization.
  • Retrieve medical records and assists in the process/resolution for weekly Medicare billing audits, for resolution of outstanding 485s and verbal orders, validation reports and Medicare 485/verbal order report.


  • High school diploma or GED required.
  • Competency with PC preferred.
  • 1 year related work experience preferred.
  • Ability to facilitate change

Licensure, Certifications, and Clearances:
  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Salary Range: $12.76 to $19.01 / hour

    Union Position: No

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