Job Description

Job Title: Receptionist - Part time
Job ID: 55279605
Status: Part-Time
Regular/Temporary: Regular
Hours: 8 a.m. to 4:30 p.m.  - M, W, F
Shift: Day Job
Facility: UPMC Home Healthcare
Department: General Admin South
Location: 1020 Lebanon Road, West Mifflin PA 15122

Description

Are you a professional interested in building a rewarding career? Join our team today! 


This is a part time receptionist position working Monday, Wednesday, and Friday 8 a.m. to 4:30 p.m.


Purpose:
Provide for answering calls made to the branch and directing them appropriately in an efficient and customer responsive manner.

Responsibilities:

  • Focus on customer service and continually strive to perform the duties of their job in a manner that will result in optimal patient satisfaction
  • Exhibit proven ability to facilitate change
  • Receive and greet visitors and interacts with courier daily
  • Identify, develop and participate in process improvement opportunities within the home health agency that will enhance the quality of service we provide
  • Attend compliance training and adheres to the organization standards of conduct, policies and procedures.
  • Process outgoing mail and separate mail to appropriate locations
  • Answer, screen and direct calls to appropriate staff or takes message
  • Type and proof correspondence, minutes and reports as directed
  • Relay information from patients, hospitals, physicians, families and visitors by phone or voicemail.
  • Perform duties and job responsibilities in a fashion which coincides with the service management philosophy of UPMC/Jefferson Regional Home Health, L.P. towards patients, visitors, staff, peers, physicians and other departments within the organization.

Qualifications

  • Completion of High school diploma or GED.
  • Able to use computer software applications such as word processing and use of basic office equipment.
  • Able to provide information in a clear and concise manner.
  • Prefer Business course background including typing, filing, business math and business english.
  • Prefer Experience with a telephone system.

Licensure, Certifications, and Clearances:

  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Salary Range: $13.65 to $21.27 / hour

    Union Position: No

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