Job Description

Job Title: Senior Practice Manager
Job ID: 71370247
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility: UPMC Cancer Centers
Department: OHA Hamot
Location: 2500 W 12th St, Erie PA 16505

Description

UPMC Hillman Cancer Center in Erie is currently hiring a Senior Practice Manager. The Senior Practice Manager will manage all operational aspects of the practice sites to ensure quality patient care.

 

The Senior Practice Manager will have direct responsibility for the front office staff and front office functions. They will work closely with the providers, the Regional RN Manager, the Executive Director for the Erie Region (UPMC Northern Hub) and the UPMC Hillman Cancer Center corporate leadership.

 

 

This is a very busy Medical Oncology/Hematology physician practice with a 25-station chemotherapy infusion center, and a large volume on-site laboratory. This individual must have the ability to manage multiple priorities, which may change from day-to-day based on specific situations.

 

Up for the challenge? Apply today!

 

Responsibilities:

 

  • Ensure appropriate and high quality staffing through the strategic placement of office coordinators, office and practice managers.
  • Supervise and oversee practice budgets.
  • Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
  • Serve as liaison to various UPMC departments and resources.
  • Serve as liaison for renovations, construction and building utilization with UPMC and outside construction services.
  • Develop strategic plans for practices.
  • Monitor practice operations to identify areas for improvement, expansion of services, and potential new market areas.
  • Ensure compliance with all UPMC policies and procedures.
  • Communicate effectively with staff, physicians and peers through oral and written communications.
  • Assist in the due diligence, practice valuations, contract negotiations and staffing as required.
  • Assist in physician relations as necessary.
  • Maintain knowledge initiatives as it relates to the operation of the practices.
  • Oversee and assist in the recruitment of staff and new practices.
  • Review and evaluate the effectiveness of current procedures and plans with Office/Practice Manager and Physician to develop and implement new, more efficient systems and procedures as required to improve office operations.
  • Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.

 

Qualifications

  • Bachelor's Degree in health or business administration and 3 years of office management experience including 1 year in a health care organization.
  • OR Master's Degree in health or business administration and 1 year of office management experience including 1 year in a health care organization.
  • OR Associate's Degree in health or business administration and 8 years of office management experience including 1 year in a health care organization.
  • OR High School Diploma and 8 years of office management experience including 1 year in a health care organization .

    Licensure, Certifications, and Clearances:
  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

     

    Salary Range: $27.73 to $45.65 / hour

    Union Position: No

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