Job Description

Job Title: Clinical Director
Job ID: 14615822
Status: Full-Time
Regular/Temporary: Management
Hours:
Shift: Day Job
Facility: UPMC St. Margaret
Department: Emergency Dept
Location: 815 Freeport Road, Pittsburgh PA 15215

Description

As the Clinical Director, you will be accountable for achieving quality patient care through appropriate leadership and utilization of human and fiscal resources in their program area. The position is accountable for the development, effective operation and evaluation of a program area. This is accomplished through visionary leadership, knowledge of present and future trends, strategic benchmarking and innovative interventions.

Responsibilities:
  • Ensures a culture of caring by promoting and supporting decisions that are patient centered and within the framework of Relationship Based Care. Participates in professional organizations to enhance personal growth and facilitate collaborate relationships at a regional, national and international level. Demonstrates continuous improvement in patient, caregiver and physician satisfaction. Prepares , monitors, and achieves budgeted annual man-hours, expense and capital budget for responsible cost centers based on an analysis of needs of patients, clinical programs, staff and physicians. Directs program teams to function within scope of practice as defined by clinical discipline and job description. Develops and evaluates clinical systems and process that facilitate delivery of comprehensive patient/family care across the continuum.
  • Achieves the outcomes of the organization in relation to core measures, regulatory influences, pay for performance, HCAPS, staff and customer satisfaction and identifies areas for ongoing growth and development. Conducts an analysis of clinical variance trends and directs programmatic activities which are congruent to and assists in achieving organization operational imperatives, and implements clinical practice changes. Collaborates with medical staff and key stakeholders to improve patient outcomes; set clinical quality priorities, recommend and implement professional improvements and initiatives and implement service line based patient safety initiatives. Identifies and participates in research activities; promotes and utilizes evidence based practice. Identifies appropriate risk assessment strategies and leads risk reduction strategies within service line.
  • Demonstrates the ability to create a shared vision; applies critical thinking skills and utilizes financial and quality data as well as conceptual and didactic knowledge in the development of the service line / program vision and operational plan. Conducts an analysis of areas of responsibilities, including strengths, opportunities, weaknesses and threats to define proactive processes and shares this information with the Vice President of Patient Care Services for development of an organizational strategic plan. Demonstrates initiative to address complex, high-risk problems and translates them into opportunities and challenges. Recognizes the need for a varied leadership style based on the situation and developmental stage of an individual or group. Enables individual contributions at all levels within their area of responsibility. Assumes a leadership role in the establishment of liaisons, networks and/or acquisition of resources to facilitate the growth and development of programs within the system and the community.
  • Demonstrates a philosophy of lifelong learning. Establishes and achieves professional standards for quality, legal, and ethical professional practice that is supported by regulatory guidelines and policies and procedures. Demonstrates ongoing departmental and personal development, coaches and advises direct reports and professional staff in the formulation of their professional development plan. Creates a structure and supports a shared governance model, facilitating staff involvement in decision making. Promotes the ongoing development of the Professional Practice Council. Promotes peer to peer accountability.
  • Develops and maintains productive working relationships internally and externally by building teams and relationships through mentoring and modeling uplifting and positive communication. Integrates all team members into the team's work. Extends trust by acknowledging the contributions of others; listens first, creates transparency in communications, confronts reality, and clarifies expectations. Seeks opportunity to adopt best practice, eliminate duplication and maximize efficiency.
  • Staff Development / Mentoring Promote the ongoing development of the Professional Practice Council. Assures the programs unit based councils are effective and working toward shared governance. Enables individual contributions at all levels within are
  • Patient Satisfaction Achieves patient, caregiver and physician satisfaction.
  • Professional Growth and Development Demonstrates ongoing departmental and personal development. Demonstrates a philosophy of lifelong learning. Participates in professional organizations to enhance personal growth and facilitate collaborative relations
  • Leadership Establishes professional standards for quality, legal and ethical practice. Establishes goals which are patient focused and create a unified and collective purpose. Implements and supports policies and procedures. Recommends changes to polici
  • Finance Prepares annual man-hours, expense and capital budget for responsible cost centers based on an analysis of needs of patients, clinical programs, staff and physicians. Identifies factors, internal and external to the system that will affect the p
  • Planning Conducts and analysis of areas of responsibilities, strengths, opportunities, weaknesses and threats to define proactive processes and feeds this information to the Vice President of Patient Care Services / CNO.
  • Communication Effectively communicates and models in the mission, vision and philosophy of Patient Care Services and the UPMC Health System. Develops relationships and integrates all team members including physicians into the team work. Forms relation
  • Education Collaborates with professionals across the UPMC, St. Margaret and the UPMC Health System to identify and support joint educational opportunities. Develops educational interventions to resolve clinical or support issues that affect disciplines
  • Operations Directs department activities which are congruent to and assist in achieving organization operational imperatives. Directs and coordinates unit activities in typical and emergent situations, maximizing efficiency of resources.

Qualifications

  • BSN required at time of hire or transfer into position. 
  • Masters degree in Nursing or related health care field required, either at time of hire/transfer, or must be enrolled in a program within one year of hire/transfer date and completed within three years of enrollment. (i.e. public health, informational technology, administration, etc.)
  • Knowledge of clinical practice human resource management normally gained through a minimum of five years of progressively responsible experience in health care including supervision and leadership.
  • Analytical ability necessary to evaluate staff, address and improve clinical and programmatic issues and devise solutions to complex problems.
  • Leadership ability to develop staff, establish and maintain standards of performance within a national context for professional nursing practice and comply with administrative requirements.
  • Superior interpersonal and communication skills sufficient to effectively create relationships to support a healing environment with patients, families, staff, physicians and hospital personnel including senior management in both written and verbal communication.

Licensure, Certifications, and Clearances:
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

  • Registered Nurse (RN)
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Salary Range: $0 / hour

    Union Position: No

    Apply Current Employee?

    UPMC VALUES

    At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

    QUALITY & SAFETY
    DIGNITY & RESPECT
    CARING & LISTENING
    RESPONSIBILITY & INTEGRITY
    EXCELLENCE & INNOVATION

    UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.


    WORKING HERE



    Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

    Learn more about working here and check out our policies and recent updates.

    UPMC Health Plan Named Best Places to Work for LGBTQ Equality in 2019


    UPMC Ranked #1 Best Places for Women and Diverse Managers in 2019

    Share:
    Talent Network