Job Description

Job Title: Surgical Services Secretary
Job ID: 83153426
Status: Full-Time
Regular/Temporary: Regular
Shift: Evening Job
Facility: UPMC Presbyterian
Department: Operating Room
Location: 200 Lothrop St, Pittsburgh PA 15213


UPMC Presbyterian Hospital has an exciting opportunity for a Surgical Services Secretary position for the operating room front desk.  This is a full time position Monday through Friday 2:30pm to 11:00pm.  Strong medical background preferred.

The Surgical Services Secretary will provide primary secretarial assistance to physicians and key personnel as well as perform general office duties.


  • Reconciles charges accordingly.
  • Cooperate with other members of the healthcare team. 
  • Inform supervisor regarding potential problems. 
  • Assume leadership responsibility and capable of maintaining activities in the absence of the office partner. 
  • Assist co-workers. 
  • Perform additional duties as required. 
  • Maintain ongoing channels of communication.
  • Maintain accurate and complete documentation. 
  • Provide information to supervisor and co-worker regarding problem situations and their resolution. 
  • Procedural documentation is collected and accessible at all times for reference. 
  • Compile statistical information as requested.
  • Prepares end of month statistics for distribution.
  • Maintains patient billing including but not limited to accurately entering all charges, completing and checking reports within specified times. 
  • Checking daily revenue charges for completion.
  • Comply with hospital and department policy.
  • Maintain surgical operative schedule. 
  • Communicates changes in OR schedule to appropriate those person in charge, departments and MD's office. 
  • Confirm OR times with all scheduled surgeons and confirms availability of other departments.
  • Available for duty as required.
  • Demonstrate high quality secretarial ability. 
  • Typing is completed in a neat and professional manner and appropriate format utilized. 
  • Make appointments based on priority requests. 
  • Maintain organized and accurate files. 
  • Demonstrate working knowledge of office equipment, i.e., transcriber, photocopier, etc. and of the computer system for scheduling cases, word processing and manuscript typing. 
  • Update and maintain secretarial guidelines regularly.
  • Achieve service excellence by providing quality customer service. 
  • Respect confidentiality. 
  • Interact with all departments in a respectful, courteous and caring manner.
  • Utilize good listening skills and provide accurate information or answers to questions. 
  • Demonstrate good problem solving skills and follow department policies and procedures appropriately. 
  • Answer telephone in a friendly, polite and professional manner.
  • Thoroughly and accurately document telephone messages and directs calls.
  • Maintain productivity as required. 
  • Maintain a work flow pattern performing duties according to guidelines.
  • Demonstrate effective organizational and time management skills.
  • Maintain an organized work environment.  
  • Assigned area is maintained in an orderly and neat manner.



  • High school diploma or equivalent.
  • 1-2 years secretarial experience preferably in a health care setting or completion of an accredited secretarial school and 6-12 months experience required. 
  • Accurate typist and ability to use transcription machine. 
  • Word processing and PC experience required. 
  • Good command of the English language with specific knowledge of punctuation, spelling, etc. and ability to compose letters and memoranda of a routine nature required.
  • Manuscript typing desired. 
  • Knowledge of medical terminology preferred.
  • Problem solving ability.
  • Knowledge of function of the department and the responsibilities of personnel. 
  • Requires judgment to recognize problems which should be referred to staff physicians or supervisor.

Licensure, Certifications, and Clearances:

  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran


    Salary Range: $14.61 to $22.93 / hour

    Union Position: No

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