Job Description

Job Title: Supervisor, Food Svcs (UPMC Presbyterian)
Job ID: 91491825
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility: UPMC Presbyterian
Department: PUH_WPIC Patient Srvs
Location: 200 Lothrop St, Pittsburgh PA 15213

Description

Purpose:
Responsible for the training, supervision, and performance of food service associates to maintain food safety, food quality, and customer satisfaction in the varied Food and Nutrition operations.  

Responsibilities:

• Conduct the orientation, training and coaching of new team members. Ensure routine competency checks are completed for all associates with appropriate follow-through.
• Contribute to the relevant and timely performance feedback to associates through the performance review process.
• Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.
• Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
• Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
• Schedule personnel to meet operational needs and in accordance with volume and budgetary guidelines.
• Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.
• Maintain inventory levels to ensure they are adequate to meet the needs of the operation. Oversee security of inventory and cash revenues.
• Coach and discipline associates as appropriate and in accordance with Human Resource policies and procedures.
• Conduct and document service recovery on all customer complaints as per operational guidelines.
• Provide for direct supervision of hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.

Qualifications

• HS Diploma/GED required
• 3 years relevant experience required
• 1 year relevant leadership experience required

Licensure, Certifications, and Clearances:
Servsafe certification required within 6 months of hire

Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

Salary Range: $17.62 to $29.28 / hour

Union Position: No

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