Job Description

Job Title: Patient Financial Coordinator
Job ID: 11383413
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility: UPMC Cancer Centers
Department: RO Administration
Location: 337 Somerset Street, Johnstown PA 15901

Description

UPMC Cancer Center is currently hiring a Patient Financial Coordinator for the John P. Murtha Pavilion located in Johnstown, PA.


The Patient Financial Coordinator is responsible for the timely and accurate financial counseling of uninsured or underinsured patients, as well as assisting the patient for applying for Pennsylvania Medical Assistance, the Health Insurance Exchange Marketplace and UPMC Financial Assistance Program.

Responsibilities:

  • Assist with inquiries from walk-in patients regarding billing problems in conjunction with the Patient Financial Services Department.
  • Assist patients with applying for UPMC Financial Assistance program. Ensure that all the regulatory and financial requirements are met.
  • Maintain compliance with quality standards.
  • Monitor the various work lists and work queues to ensure the appropriate follow-up within the expected time periods. Resolve complex outstanding patient issues.
  • Perform benefit education and financial counseling on potential out of pocket transplant related expenses with patients during clinic appointments and subsequent discussion via telephone on an as needed basis.
  • Submit Medical Assistance Presumptive Eligibility applications with the mandated requirement of five days.
  • Maintain department productivity levels.
  • Conduct daily review and analysis of accounts flagged for review.
  • Assist uninsured ro underinsured patients with obtaining health care coverage, with either the Health Insurance Exchange Marketplace or Pennsylvania Medical Assistance.
  • Performs duties and job responsiblities in a manner which promotes the core values of UPMC (Quality and Safety, Dignity an Respect, Caring and Listening, Excellent and Innovation, Responsibility and Inegrity) in all consumer and UPMC interactions.

 

Qualifications

  • HS/Equivalent and 4 years of experience
  • OR BS required
  • Prior experience working with patients.
  • Familiarity with Pennsylvania Medical Assistance, UPMC Financial Assistance Progam preferred.
  • Strong PC and computer skills are required.
  • Must possess excellent communication and customer service skills.
  • Must display leadership skills.
  • Must be able to pass the Certified Application Counseling training within the first 4 weeks of employment.
  • Must be dependable, professional, have strong interpersonal skills, be an excellent communicator and have the ability to prioritize the workload.

    Licensure, Certifications, and Clearances:

    UPMC is an Equal Opportunity Employer/Disability/Veteran

Salary Range: $14.70 to $22.53 / hour

Union Position: No

Apply Current Employee?

UPMC VALUES

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

QUALITY & SAFETY
DIGNITY & RESPECT
CARING & LISTENING
RESPONSIBILITY & INTEGRITY
EXCELLENCE & INNOVATION

UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.


WORKING HERE



Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

Learn more about working here and check out our policies and recent updates.

UPMC Health Plan Named Best Places to Work for LGBTQ Equality in 2019


UPMC Ranked #1 Best Places for Women and Diverse Managers in 2019

Share:
Talent Network