• Demonstrate support of Agency mission and philosophy in delivery of services.
• Assist with implementing a marketing plan that targets referral sources, and develops positive relationships.
• Perform specific direct care procedure after successfully obtaining competency.
• Responsible for documenting required information in member's record including attendance and participation.
• Assist with performance and quality improvement measures. Meet or exceed threshold regarding established quality indicators.
• Responsible for actively seeking out resources to assist with the development of the activities calendar in order to provide meaningful activities for the members.
• Responsible for administer medications to members as ordered by physician after successfully completing medication administration certification program.
• Conduct daily monitoring of the food program for compliance with Pennsylvania Department of Education guidelines.
• Participate in Agency committees as requested.
• Participate in required educational programs, staff meetings, training sessions, quality assurance program and quality improvement activities.
• Promote personal and co-worker safety during work duties.
• Assist with the coordination of care to facilitate admission into Adult Day setting. Establish relationship with member/family/caregiver. Work diligently to meet and exceed the initial needs/expectations of referred member/family.
• Take and record pulse, temperature, blood pressure and weight.
• Assist with customer relations and member satisfaction.  
• Value members and their family's by making serving them a top priority. 
• Communicate with referral sources in a courteous and timely manner.
• Initiate activities to resolve customer complaints. 
• Report and document customer complaints.
• Establish and maintain customer relationship focus with all internal and external customers.
• Assist in the development, coordination and implementation of activities for Adult Day Services members in accordance with regulatory guidelines. 
• Assist in the development and implementation of activities for socialization of members. 
• Assist in the development of special needs activities for target groups and provide necessary assistance during activities. 
• Assist in the development of monthly activities calendar and participate in monthly activities reporting. 
• Arrange for materials required for specific activities.
• Assist with special needs of members during activities.
• Assist with the development of clinical conferences and progress notes. Insure care plan is developed to meet the needs of the individual members.
• Provide breakfast, lunch, and snacks prepared for the special nutritional needs of the members.
• Assist members in activities of daily living. Assist with walking and transferring. Assist with toileting, changing and feeding of members, as needed.
• Maintain and protect member and Agency confidentiality.
• Responsible for overseeing the coordination of transportation for members.
• Endeavor to achieve and maintain quality and customer satisfaction in the delivery of services to internal and external customers.

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