Job Description

Job Title: Information Representative
Job ID: 59740635
Status: Casual
Regular/Temporary: Limited
Hours:
Shift: Day Job
Facility: UPMC Presbyterian
Department: Volunteer_Community Sv
Location: 3471 Fifth Avenue, Pittsburgh PA 15213

Description

UPMC Presbyterian Hospital has an exciting opportunity for an Information Representative position in the Volunteer Community Services department located in the Kaufmann Medical Building.  This is a limited casual position working Saturday and Sunday 8:30AM to 5:00PM including some holidays.

 
The Information Representative will greet and provide accurate and useful information to visitors and patients relative to patients, hospital facilities, services, and activities in a manner consistent with good customer relations.

Responsibilities:

  • Ensure that workstations are adequately stocked with necessary materials to provide customers with current and accurate information.
  • Dress appropriately for a business setting and give attention to personal grooming.
  • Provide pleasant greeting and information and assistance to the public regarding patients, the hospital, and medical offices in compliance with hospital guidelines.
  • Attend regular staff meetings, and participate in the implementation of activities within the hospital when requested by supervision.
  • Comply with the hospital's policy regarding punctuality and regular attendance.
  • Answer and transfer calls in accordance with hospital guidelines for customer service.
  • Demonstrate competence with the computer and attend all necessary training programs to remain current with skills.

 

Qualifications

  • Completion of High School graduation.
  • 1year of minimum experience in a similar position. 
  • Experience working in a health care environment helpful.
  • Excellent communication and customer service skills essential.
  • Basic knowledge of Windows software needed.


Licensure, Certifications, and Clearances:

  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

    Salary Range: $13.65 to $21.27 / hour

    Union Position: No

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